Stuart M.
My experience with customer service was A Plus
my experience is a an odd one. I had not consulted my doctor about the products that I was going to introduce to my system and I have extremely problematic blood pressure symptoms and disease. So unfortunately, while I enjoy the product while it was working and I do believe that it was starting to work in a very short amount of time I was asked by my primary doctor to get off of it. Instead of being run around the mill. I was able to discontinue for the moment my subscription and may keep taking the vitamins because there's no medication in it but at the moment I just needed an all stop. for a company to support that and to give their operators the ability to follow through instead of pushing and push pushing and push pushing makes me know that there is a commitment to the client, customer and a respect so for people that are losing their hair that are able to use it. I'd say give it a try. I'm telling my friends about it unfortunately I just wasn't able to. Kindly, Stuart
Response from Happy HeadJun 25, 2025
It's completely understandable that your primary doctor advised you to discontinue the product given your symptoms and disease, even if you felt it was starting to work quickly. Your health always comes first. What stands out in your feedback is the exceptional customer service you received. It's truly commendable when a company like Happy Head empowers its representatives to prioritize a customer's well-being and allows for a straightforward, no-hassle cancellation when a medical reason arises. That kind of respect and commitment to the client (rather than pushing sales) builds immense trust and loyalty, even if you can't personally continue using the full product line. Your recommendation for others to "give it a try" based on the product's perceived efficacy and the company's ethical approach, despite your personal inability to continue, speaks volumes. And it's great that you might still be able to benefit from the vitamins! Thank you for sharing such a transparent and valuable account of your experience.