Happy HeadReviews of happyhead.com

Response from Happy HeadMay 19, 2022

Hi there - my apologies for the delay! Please let me know your email and order #! Reach out to help@happyhead or call 844-962-4247 - I am having support look into your case immediately. Update 5/19/22 - I have looked into your case and Kyle and Francesca have both responded on Monday and Tuesday of this week. Can you check your spam folder in case their emails got lost there? Their recommendation was to hold off for 2-3 weeks. Let me know if you still have any questions, as always, reach out to [email protected] or call 844-962-4247.

Response from Happy HeadMay 17, 2022

Rob - I deeply apologize for the ordering experience you had to face. We've significantly ramped up our customer service and pharmacy fulfillment team to make sure orders are on time. Additionally, we will reach out to you to help you recustomize your formula to remove or titrate down any medicine that might be causing your irritation on your scalp. Look out for an email from our head of customer service.

Response from Happy HeadMay 1, 2022

Hi - we're happy to cancel your subscription / account at any time! Let us know your order #, or you can also email [email protected] or call us at 844-962-4247. Update 5/2/22 - Hi, we've reached out for some more information to cancel your order and subscription. Please reach out to [email protected] or call us during business hours at 844-962-4247. Thank you!

Response from Happy HeadMar 25, 2022

JB - we've reached out to better understand your issue. We're happy to remove you from any subscription lists. Reach out to [email protected] with any questions.

Response from Happy HeadMar 12, 2022

Hi there! If you haven't spoken with them already, please ensure you've spoken with your assigned doctor to go over these side effects, as we are often able to provide an altered version of your formula that can eliminate these side effects! We typically provide the first modified bottle complimentary to see how you respond.

Response from Happy HeadMar 4, 2022

Hi there! Apologies for any confusion, the photos are a part of the sign up process because it is a legal requirement for the prescription to be written. You are always welcome to contact customer support to have the order cancelled instead- for now we have issued that cancellation for you.

Response from Happy HeadFeb 16, 2022

Hi! Apologies for any confusion- payment is initiated when the credit card is submitted & the 'submit order' button is clicked. We've received your request and cancelled the order & issued the refund- let us know if you have any other questions!

Response from Happy HeadJan 20, 2022

Hi Adam we've reached out to resolve the issue earlier today; please let us know how we can rectify the situation any further!