Happy HeadReviews of happyhead.com

Response from Happy HeadJul 28, 2025

Hi Mark! Thank you for your patience and for sticking with us on your hair growth journey. We understand it can be frustrating not to see results after more than a year, and we truly appreciate your continued trust. We want to let you know that we’ve recently introduced stronger, more advanced formulations. These updated treatments include higher dosages of finasteride and dutasteride, along with natural ingredients like caffeine, biotin, and vitamin D3 to help further stimulate hair growth. If you're open to it, we’d be happy to discuss whether one of these new options might be a better fit for your goals. Please don’t hesitate to reach out, we’re here to support you every step of the way!

Response from Happy HeadJul 25, 2025

Hi James! Thank you for taking the time to share your experience. We're truly sorry to hear that you haven’t seen the results you were hoping for and that your previous feedback didn’t receive the attention it deserved. That’s not the experience we strive to provide, and we sincerely apologize for the frustration. We want you to know that we’ve recently introduced stronger, more advanced formulations that include ingredients like Dutasteride, Finasteride, Latanoprost, Caffeine, and Biotin — all aimed at improving effectiveness. Additionally, adding oral medication to your regimen can significantly enhance results by addressing hair loss from both inside and out. If you’re open to revisiting your treatment plan, we’d be glad to review your case and make personalized recommendations. We also understand that subscription management should be simple — if you’ve had difficulty canceling, we’d be happy to assist directly to resolve that for you. Please let us know how we can help. Your satisfaction and success with treatment are very important to us.

Response from Happy HeadJun 18, 2025

Hi Steven! Thank you for sharing your experience, and we’re truly sorry to hear about the frustration you encountered while trying to cancel your subscription. That’s never the experience we want for any of our customers, and we appreciate you taking the time to provide us with this feedback. At Happy Head, we strive to offer a high level of personalization and care. Our treatments are uniquely customizable, and we work directly with each patient through a dedicated dermatologist to tailor prescriptions that align with their individual goals and preferences. We also offer a wide range of products and subscription options to suit different needs and budgets. The reason we encourage a phone conversation during cancellation is to ensure that we’ve had the opportunity to explore all potential solutions — including adjustments to your treatment or pricing — that may better meet your expectations. Of course, we understand and respect your decision to move forward with another provider. Should you ever wish to revisit your options with us in the future, we’d be more than happy to help you find a plan that’s right for you. Wishing you the very best on your hair health journey.

Response from Happy HeadApr 24, 2025

Hi Dale, Thank you for taking the time to share your experience, and we're truly sorry to hear about the frustration you've encountered. Your concerns are completely valid, and we sincerely apologize for the inconvenience caused by the challenges in managing your subscription and the reaction you experienced with our topical product. We strive to make the subscription process as seamless as possible, and it's clear that in your case, we fell short. We understand how important it is to have control over your orders, and we're actively working to improve this aspect of our service to ensure it’s more user-friendly and responsive moving forward. We also regret that the topical formula didn’t work well for your scalp. While reactions can happen with any treatment, we take these reports seriously and appreciate that you were willing to try the oral option after your consultation. It's unfortunate that the situation with your most recent shipment added to your frustration. We completely understand your decision and respect your choice. Please know that your feedback will be shared with our team as we continue to improve both our products and customer experience. If there's anything we can do to help resolve this matter or assist you further, we’re here and willing to help. We appreciate the time you spent with Happy Head and wish you all the best on your hair health journey.

Response from Happy HeadMar 21, 2025

Hi Gary,  We appreciate the feedback you've given us and will take it all into consideration. Happy Head offers more customization options than other companies, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. To further explain, we have a variety of products and subscription options for our customers and would like the opportunity to discuss your options further with you.  We just want to make sure that we can't offer a reformulation based on your reason for cancellation to help you continue your hair growth journey. Thank you again, and we wish you the best moving forward!

Response from Happy HeadMar 3, 2025

Hi Mary, Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine.  We will honor any request to cancel a subscription, as we provide multiple channels through which you can contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadJan 29, 2025

Hi Bru! Thank you for your review and for bringing this to our attention! Sometimes shedding can reoccur even after the initial shedding period as our hair goes through its natural cycle as well as outside factors like stress & weather. All of our medications are sent through quality control at the compounding pharmacy and we take great pride in making sure we deliver high-quality ingredients & products. While more expensive than our competitors, Happy Head provides one of the strongest dosages of hair growth medication on the market made fresh to order every month, and the convenience of having it delivered straight to your home. Thank you again and we wish you all the best in your hair growth journey!

Response from Happy HeadNov 1, 2024

Hi there! Happy Head is the only company that customizes your topical solution based on your specific needs. We are not "one-size-fits-all" and our topical formulation is made fresh every month. We also provide one of the strongest dosages of the medications on the market to increase efficacy. Our prescription medicine is stronger than what our competitors offer (e.g. 8% Minoxidil vs. 5%).  While our doctors do suggest using the topical medication twice per day, we do understand that everyone's lifestyle and daily routine is different, therefore we can also suggest using the medication once per day, just at 1.5mL instead! As for the texture, that is more than likely due to the Aloe Vera included in the medication which helps prevent irritation but can also be removed to lessen that feeling. Lastly, since our medication is an alcohol base, it does include both Propelyne Glycol, which may be more amber, and Ethyl Alcohol, which is a clear color. We recommend giving it a good shake before applying the solution, otherwise, we can also switch over to the Aqueous Base solution which removes the Propelyene Glycol and therefore removes the chances of the yellowing you noticed. Please reach out to our team to make any of the suggested changes to your prescription! We’re rooting for you!