Happy HeadReviews of happyhead.com

Response from Happy HeadApr 26, 2024

Hi Ann! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine. We will honor any request to cancel a subscription, as we provide multiple channels to contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadApr 22, 2024

Hi MTC! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine. We will honor any request to cancel a subscription, as we provide multiple channels to contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadApr 19, 2024

Hi there! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine. We will honor any request to cancel a subscription, as we provide multiple channels to contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadApr 16, 2024

Hi Craig, We are sorry to hear that you had a less-than-spectacular experience with our Happy Head support team. We allow you to customize your subscription along with your topical solutions so that you can get orders when it works best for you! By default, we process orders every 25 days so that we can compound your formula, and have it shipped out before the bottle runs out, as it usually lasts 30 days per bottle. We would love to make this up to you and make the necessary adjustments to your subscription! Give us a call at 844-962-4247 and we'd love to try to make this right for you. We're rooting for you! 🌿

Response from Happy HeadApr 5, 2024

Hi Coleman, We understand that Happy Head may not be for everyone and that you might not have gotten the desired results after continuous use. We do strive to work with you and your dermatologist to find a medication that works for your specific hair loss needs! Since you haven't had results using our oral medication, perhaps a topical solution proves more efficient as it directly targets the follicles. Please reach out to us so that we can help assist you in getting better results with your hair loss!

Response from Happy HeadMar 20, 2024

Hi Jeff! We are sorry to hear that you had a negative experience with Happy Head and your first order with us. In contrast to drug store medications or our competitors, our formula is customizable and compounded specifically for you, guaranteeing our product’s freshness. Happy Head offers the most topical customizations, and ingredients to help with hair loss, as well as including complimentary online visits with your assigned board-certified dermatologist throughout your hair journey. Give us a call at 844-962-4247 and we'd love to try to make this right for you. We're rooting for you! 🌿

Response from Happy HeadMar 19, 2024

Hi Melissa! We are so sorry to hear that you have had excess facial hair growth while using our medication. One of the possible side effects of Minoxidil is an increased risk of facial hair growth or peach fuzz, which is why we start women off with a 6% dosage to avoid that possibility. However, since everyone reacts differently to medications, we do have the ability to lower the Minoxidil concentration to see if that will still produce results without excess facial hair appearing. We would be more than happy to send you a complimentary bottle and get the issue addressed right away! Please give us a call at 844-962-4247 and we'd love to see how we could make this better. We want all our customers to have a good experience, and we're rooting for you! 🌿

Response from Happy HeadFeb 26, 2024

Hi Jennifer! Thank you for the review! Per our policies listed on our website and emails, returns are available for up to six months of membership and on your most recent order. We supply free shipping on all orders, which is why we are unable to provide return labels, but will do our best to accommodate the needs of our customers. We will also guarantee a refund upon receipt of a return. You can review our policies and guidelines at happyhead.com/legal/termsofuse . We're rooting for you!