Happy HeadReviews of happyhead.com

Response from Happy HeadDec 23, 2024

Hi Damon! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine.  We will honor any request to cancel a subscription, as we provide multiple channels through which you can contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadDec 23, 2024

Hi Alicia! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better and offer you a complimentary bottle to try the new prescription. Since we cover all the shipping for orders, we do ask for the prescription to be sent back, the cheapest way is more than okay, so that we can properly dispose of the medication.   We will honor any request to cancel a subscription, as we provide multiple channels through which you can contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadDec 12, 2024

Hi Lane! We are so sorry to hear that your product arrived damaged, as we work hard to make sure your orders arrive to you in a timely manner and without issues like being damaged or broken. We are always happy to submit a replacement order for you whenever it does arrive cracked so that you can continue your treatment without much interruption. However, in order to ensure quality assurance & control with both the pharmacy & USPS we do require a picture(s) of your damaged product so that we can notify our partners and have a replacement sent out right away. Again, we are sorry to hear it did arrive cracked, and would be more than happy to send a replacement out to you right away! Please reach out to us in order for us to rectify this issue for you! Thank you again!

Response from Happy HeadDec 11, 2024

Hi Mat! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine.  We will honor any request to cancel a subscription, as we provide multiple channels through which you can contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadDec 5, 2024

Hi Morning, We are sorry to hear that it wasn't made clear all of the ingredients used in our prescription medications. The full ingredient list of ingredients is posted on the product pages of each of the medications showing both the active & inactive ingredients used in the topical medications, all of which include Retinoic Acid, Hydrocortisone & Aloe Vera. We can always make customizations to most of the topical formulas, and remove any of those active or inactive ingredients, and for certain formulas, we can adjust the base of the topical and replace them with a primarily water base compared to our standard base that includes alcohol. We are more than happy to discuss our products and services with you, and offer a complimentary bottle to make any necessary adjustments! Thank you again, & Happy growing!

Response from Happy HeadDec 4, 2024

Hi Stephen, We are sorry to hear that you didn't see any results while using Happy Head for 6 months. We offer hundreds of customization options, including our Advanced Formula, which combines Finasteride, Dutasteride, and Minoxidil with a blend of additional beneficial ingredients. Since hair loss isn't the same for every person, some patients require stronger medication or even find certain forms (topical or oral) work better than others just based on your body's response. Please note that Happy Head requires consistent use (2x per day, morning and night) and sometimes will take more than 6 months to see results. Additionally, with a Happy Head subscription, you can access your board-certified dermatologist anytime and discuss with them your options to better stimulate growth! Thank you again!

Response from Happy HeadDec 4, 2024

Hi Joe! Thank you for reaching out to us regarding your recent cancellation request. We truly appreciate your feedback and understand the importance of addressing your concerns promptly. We understand that circumstances can change, and we want to ensure that you have the best experience possible with our services. Since we offer a variety of products and subscription options for our customers, we would like to discuss all possible options and solutions to any issue you may have. Happy Head offers more customization options than most others, and working together with your assigned Happy Head dermatologist, we can always customize your prescription to something that may suit your needs better. Or if it’s subscription updates, we can always adjust the renewal date or frequency so that it works better for you and your lifestyle/routine.  We will honor any request to cancel a subscription, as we provide multiple channels through which you can contact us, but we would like further feedback so we can better our services moving forward for you and everyone else! Thank you again for your feedback.

Response from Happy HeadDec 2, 2024

Hi Brian! We are deeply sorry to hear that you had negative side effects from the medication due to the inclusion of gelatin in the oral medication. We work diligently to make sure we keep our patients well-informed and to ensure that they are receiving the correct prescription for their needs. We take the health of our patients seriously and will continuously work to improve our services. Thank you again for your feedback and we wish you the best on your hair growth journey.