HappygiraReviews of happygira.com

I ordered the natural timber playpen which worked fine for about 8 months, during which we did not collapse or move it at all. The latch is awkward to use and it just didn’t seem worth the $300 price tag but we were fine with it. Then we tried to reshape it and one of the plastic hinges broke, and one section totally fell apart with the wooden rods falling out- they seemed loosely glued in. I contacted customer service to replace the hinge and after proving the break with a video (this is reasonable) - and they offered to replace the piece for free. The catch was that they’d only wave the shipping fee if I left a positive review on this site. Sorry but bribing for positive reviews doesn’t sit right with me. So here is my honest review and I’ll pay for the shipping so my son’s playpen remains functional. You literally have to check a box saying you haven’t received an incentive to leave a review on Trustpilot!

They are basically scammers; no other description for them.

I ordered the pregnancy pillow for a friend and it was very poor quality. This company is awful! The company charged my credit card immediately and then took over 30 days to receive the pillow. They ignored my requests for an update on shipping. The pillow was over $100 and was such poor quality! It didn’t look anything like the picture on their website. It was thin and the stuffing was coming out. I immediately attempted to return it and was told they only accept returns for “defective” items. I explained that this item was defective because it was such poor quality and they said I would have to return it to Singapore. When I requested a return to a US address I never heard back from them again. I suspect this is NOT a US company! What a waste of money!

They took forever to ship my item. I asked to cancel it and they refused. I got the item about 1 month later. I asked for a return label and they stopped responding. The item was pricey and is very low quality. I made an account here just so people can know how bad they are. I had to cancel the purchase with my credit card company and they ruled in my favor. All of the 5 star reviews are here basically say the same thing about a playpen. They are either bots or being paid to put fake 5 star reviews.

This is an absolute scam. They took 8 weeks to send the playpen I ordered and when it finally arrived it was missing parts. Now they are not responding to my emails and are not offering a refund. Keep in mind, I am trying to keep my baby safe with the playpen I had hoped to use.

Waited over a month for my gift to ship. When they finally shipped it they messed up the address. I contacted them immediately and they told me there was nothing they could do. Finally got a call from FedEx because the address was obviously erroneous. I told them to send it back to the company. The company finally acknowledged their error after 6 emails and while they apologize want me to pay them an additional $40 in shipping!!! I told them to cancel and credit my account which, of course, has not been done yet.

The play pen broke as we were putting it together. The stitching was coming apart, the playpen was flimsy and wobbly, and it basically was $220 that barely lasted a week. I didn't do the research I should have before buying - otherwise I would have seen all the warnings. Check out the BBB website. MORE OR LESS A SCAM DONT GIVE IT A CHANCE

Waiting over a month (ordered 12/29, received 1/30, with notice the rest only just cleared customs yesterday) for what appears to be quite the cheaply manufactured “6in1” to then only receive pieces dropped in a cardboard box (you can’t gift something in a F cardboard box people. Where is the box the item was in at???) with zero assembly assistance is preposterous and an absolute no for me. Buy local. That’s my best suggestion or simply be as patient (or more) than Job.