HappygiraReviews of happygira.com

Do not deal or buy anything with Happy Gira, we bought the baby basinet and it came delayed and damaged. We were expecting the item before the birth of our child. It came 2 weeks after. When it arrived it came damaged. The box looked like something that had fallen off a truck. I was so upset by this, I contacted Happy Gira customer support right away and made a video of the unboxing. Not only did they say "shipping was not there fault, but they continued on to say no refund or exchange was available" because they stated "it doesnt fall under product defects". So if shipping is not there fault, how is it my fault for the company they hired to deliver the damaged product. We continued to exchange emails back and fourth as the basinet was $400 and we did not want to use a damaged/dirty item for our newborn child. I am happy to provide anyone photos of how the product arrived. I wish I could have uploaded them here. They have the worst customer service. They are not based out of the USA they are located in Singapore, so not only do they not support their customers but they also lie about thier company. DO NOT BUY FROM HAPPY GIRA.

Run from their product . The 3 in 1 stroller will be delivered to you damaged. It’s has a very poor quality with rip fabric and incomplete screws that are dangerous to kids.for the safety of your kids don’t ever buy this

Delivery times should be specified on the page where the item is purchased ("waning: this item will take 30+ business days for delivery as it is bigger than an apple"), not on a separate page ("shipping policy") with no direct link from the payment page (that simply says "free shipping"). This way of doing business is simply unehtical and will hopefully put them out of business.

Do not order from here, like some other reviews stated, it took us a month to receive a playpen from them and it came with scratches and some items pre-assembled incorrectly. The door attachment didn’t line up with the rest of the setup. We reached out to customer service and they told us it looks like we must be having trouble and to just reassemble the piece we had never assembled (and could not given the type of screw) on our own. It has been a huge headache trying to get this resolved as they aren’t listening to us and I fear we will not receive a refund or replacement. Since they have to approve all reviews that go up, I’m guessing that’s why they’re high rated because this has been such a waste of money.

DO NOT PURCHASE FROM THIS COMPANY! I ordered their Baby Bassinet for Newborns, it took almost 1 month to arrive and upon unboxing it found that it was defective. The folding legs which came pre attached were in the wrong position making the product unusable. I followed all protocols (sending video and photos) within the required time period to show that the Bassinet was defective, hoping for a replacement. I received one response suggesting I try to fix it myself, which was impossible as the legs had been riveted on in the factory. I emailed the company everyday and have been completely ignored. The product is flimsy and cheaply made I would not put a newborn baby in this. This company has no contact phone number and upon searching their address find that it is linked to a website design company. I would avoid Happy Gira at all costs

Extremely Disappointed – Avoid This Website! I purchased a twin stroller with two car seats on January 16, and as of February 3, it is still nowhere close to being delivered. There was no clear notice on the website that shipping could take one to two months or more. Had I known this, I would have ordered elsewhere. The lack of transparency is completely unacceptable, and the customer service experience has been terrible. No clear updates, no urgency to resolve the issue—just frustration. I would not recommend this company to anyone. Avoid this website!

Worst customer experience ever, do not buy from this company. Shipped product too late for event. Requested cancellation when advised of delay, was told to receive first and then return. On receipt was advised they just needed a video to show unboxing and would arrange return. Sent video. Weeks of chasing followed. after whichr they changed their mind and refused return. Multiple messages with Matt in customer service that repeatedly made errors and contradictions. This company is to be avoided.

I think this company may be a fraud and these reviews fake. I Order an expensive playpen from them almost a month ago and they sent me a tracking number that seems to be fraudulent. It makes no sense, says it was shipped from “SG” then was in customs then was in Los Angeles then was still being cleared by customs. Still have no receive my items and they haven’t responded to my email.