Mrs H.
Took my money for the buy one get one…
Took my money for the buy one get one free offer on the ocean mug when the order arrived, the order was only one mug not 2 for one that was get free!! Tried to contact them by their returns email address only in my horror to find that the email address is not working and many other people have found the same. You just get a return male Demon that this Email does not exist. They are advertising everywhere is this just a scam site? Do not buy from them
Response from happycovers.coSep 6, 2026
Thank you for reaching out and sharing your feedback regarding your recent purchase. We sincerely apologize for the frustration caused by only receiving one mug instead of the expected buy-one-get-one-free offer, as well as the trouble you experienced trying to reach our support team. We understand how concerning it is when an order does not match your expectations and communication channels fail, and we take your concerns regarding product fulfillment and customer service very seriously. We encountered a brief technical issue with our email system that caused messages to bounce, but we want to assure you that this issue has now been fully resolved. Please resend your order details directly to [email protected], as our customer support team is actively monitoring this inbox.



