Angela E.
Customer Service non existant
First of all, I haven’t received product yet. Ordered the glass wave mug. I emailed company to check status, had no reply. Obviously, from China. Should have known, since product hadn’t shipped within a week of ordering. Will see how product is upon receipt🤞🏼
Response from happycovers.coSep 6, 2026
Thank you for reaching out and sharing your feedback regarding your order status. We sincerely apologize for the delay in receiving your glass wave mug and for the frustration caused by the lack of response to your previous inquiry. We understand how concerning it is to wait for shipping updates without clear communication, and we take your concerns regarding order timelines and customer support very seriously. To help us locate your order details and provide you with an immediate status update, please send an email directly to [email protected]. Our customer support team is actively monitoring this inbox and will personally address your message as soon as it is received to ensure your issue is resolved.