Andrew
These cards are a SCAM
These cards are a SCAM. Do not buy. Received one as a gift in 2022. The store where the giftgiver purchased it had a rack of expired cards (not their fault). So as soon as I received it, it expired by a month... Found out when I tried it at a HomeDepot, and it was declined. Called the company, and they re-issued me a card. Received it 6 weeks later. Fast forward 8 months, and I try to use it at Home Depot again. Declined. Home Depot employee raves about how much they hate these Happy Gift Cards. A little bit of research tells me that I can only use them on a transaction that is the value of the card (or less). Tried a separate transaction, and nope. Called the company again, and expressed my frustration; ask for a refund. Was assured by the guy, yes they can issue a check, I'll receive it in 21 business days. Great! 6 weeks, no cheque. Called the company, and they tell me that I still have my balance, and no they can not issue a cheque (so they never actually did ...) Complained about this, asked for proof of my previous call / to bring up the recording; and no, they can't do that (They said they had no record at all) Asked to be escalated, they transferred me to another line and then hung up. Called back, and got a different guy; assured me that they can only issue a new card, BUT WAIT; my card was never activated! (Even though on the card it says no activation required). So they activate my card; assure me it'll work at any store (not just at the stores on the front of the card, but anywhere). Asked for the ticket number, and was given it. Tried a transaction; declined. SO, these guys are absolute Liars; they tell you different things, the cards themselves do not work, and the information online is not accurate to what you need to do to use these cards. I am Furious and will be phoning them yet again with endless complaints until I receive my money back. SCAM, DO NOT BUY; you are wasting your money, your time, and are supporting just a very bad company. Customer service just tells you whatever they want, and hangs up on you.
