handscraft.comWelcome to Hands Craft! We are an online retailer and distributor of DIY Miniature Kits and Wooden Puzzles from Southern California. You've probably seen our products at your local bookstores, gift/toy shops, and other various retailers. We strive to ensure our customers have everything they need to finish their kit, from replacement parts to missing instructions and even step-by-step guidance. We are also builders, so we want our customers to feel the satisfaction of finishing a build without the frustrations.
handscraft.com (handscraft.com) has 88 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Steven S.
Everything you guys did, was helpful. Saw it at DIY many times and thought this would make a great gift for someone. I purchased it for my brother and when he got it, he was taken by the looks of it and immediately started putting it together.
Response from handscraft.comApr 25, 2023
Thank you so much! We hope your brother enjoys the experience!
Ashley F.
I haven’t finished the kit yet, but I am loving it so far!! Super adorable!
Response from handscraft.comApr 25, 2023
Thank you Ashley! We're glad you're loving it; we love to hear it!
Jacqui
Ordering from Handscraft was a great experience! Your products are beautiful and I can’t wait to see my grand daughter’s face when she opens her birthday gift. I will be ordering again. Thank you!
Response from handscraft.comApr 25, 2023
We can't wait to see the look on her face. Thank you for your continued support Jacqui!
Angie S.
Missing one piece from a build I got for Christmas and the customer service was oustanding! I took a picture of what I was missing (from the printed layout) and I had the piece less than a week later. This is definitely a well ran company that takes care if the customer!
Response from handscraft.comMar 28, 2023
Thank you so much for the kind words, it's much appreciated, and it was a pleasure to help!
tim
Company replaced a broken part no questions asked and super quick. I've done many builds with this company and I can't wait until they release more
Response from handscraft.comMar 28, 2023
Look out for new our new drops later this year! 👀
Suzanne S.
When assembling a Sunshine Town Bookend, I broke the on/off switch for the lights. I contacted Hands Craft and received an immediate response. The part I needed was received within a week at no charge. You can’t get much better customer service than that!
Response from handscraft.comMar 28, 2023
Thank you so much, Suzanne, it was a pleasure helping you!
Denis
Wondeful customer service!
Response from handscraft.comMar 28, 2023
Thank you! ❤️
K
I ordered the dust cover made by them, and one of the pieces was the wrong one. I emailed them about this, and they said they would send me out the part. So, I took the pictures of the package and my address and within two or three days I had my replacement part!
Response from handscraft.comMar 28, 2023
We appreciate the kind words and we hope to see you again soon! :)
