Margot
Lack of customer service
When I was completing my order I selected an incorrect (old) address and hit submit to complete the transaction. I immediately recognized my error and contacted the Hanae company straight away. Unfortunately I did not hear back and subsequently contacted them an additional 2 times highlighting my error and providing the correct address - nothing from the company. I have not received my product and would appreciate either a refund or for the company to resend the order. Not happy with the customer service.



