Hampton PublishingReviews of hamptonpublishers.com

First of all, I hate writing reviews like this because I always want to give hard working people their flowers. But this is not that moment and I must apologize to the people that did what they had to do and did it well. I want to say thank you. Thank you Christine Christopher for hanging in there with me when I was extremely frustrated with this company. You are such an amazing person! Now on to why I’m writing this review. When I first started off on this journey I was super excited, even though it took a few months and some research I was happy about choosing Hampton Publishers. Michael Haynes was my customer service rep and he was awesome. Lots of conversations about why this was a great company to use and how his team was fantastic. I had no doubts when I finally made my decision to handover my baby (1st manuscript) in December 2025. I understood that it would take time with the holidays coming up and that it would be published by Valentine's Day! Which we discussed and agreed upon. Wonderful my love story coming out on the perfect day. Anyway, weeks went by after the holidays with little to no word from them and when someone did reach out it was like a revolving door. I probably spoke to four or five different people, everyone on the team then not on the team. I got so frustrated I was about to ask for my money back when they must have sensed it and that’s when I met Anna Jones. She definitely came in at the right time. Working with her brought calm to the chaos and I finally started to see action being taken. Sylvia Grant who was over the project came in and out to make sure things were going well and they had greatly improved. But because of the lack of efficiency from the very beginning I missed my publish date and then another one. I had to micromanage this company in order to make sure that work was getting done. This was my final straw. After being so frustrated with them, my book was published on March 3 and I had to push for that because I was dealing with a deadline from the copyright office. Anyway, I told them from the beginning that I did not need them to give me a cover because I had my own. A few days before publishing we agreed on the cover design. When I finally got a copy of my book that I purchased, the design didn’t look like what I approved. There is a long gray strip around it that looks tacky. I complain and go in myself and change it. Because they said that after it was approved they can't change it unless I pay them more money. Which I was never going to do. Then I find out while doing that, that the ISBNs that I purchased and gave them are not on my books in Barnes & Noble. Two of them are set up using B&N free ISBNs. I complained about it and was only told that they were sorry. Changes were eventually made. Then with further reviewing of my B&N and KDP platforms I find out that the categories of my book are under self help, erotica and dark romance which my book is none of these. I am so pissed off. Imagine how many people looked up my book and were turned off because of this. I am so mad I could spit nails. Now, they don't have a problem finding ways to ask you for more money. So why do I have to do their job, the one I paid them to do. I spent $300 on their services to be treated horribly and that’s not fair. I don’t wish this kind of treatment on anyone else. I would never recommend their services to anyone. To think I was actually going to give them a better rating until I found out all of this other information. My rating now is a 2 and that's only because of the ladies I mentioned earlier. Take my advice, do it yourself or search for another company. Putting the finishing touches on my second book and I’m definitely not returning. Don’t look away from the bad reviews, trust them.