Hampton PublishingReviews of hamptonpublishers.com

Be careful about Hampton

I signed a Publishing Services Agreement with Hampton Publishers on July 24, 2025, and paid $1,177 for publishing services for two books, one in English and one in Spanish. I hired Hampton Publishers because I was told they would provide professional publishing services, including editing, formatting, cover design, ISBN registration, printing, and distribution. I trusted the company with books that represented years of writing, recipe testing, translation, and personal effort. Unfortunately, my experience was very different from what I expected. Throughout the project, communication was inconsistent, and I was repeatedly reassigned to different representatives. The people I encountered included Joshua Harris, Natalie Willison, Sylvia Grant, Anna Jones, Tim Anderson, Christine Christopher, Moses Hopkins, Jacob Williams, David Marshall, Kenneth Johnson, and Roy Smith. I was told at various times that the person handling my project had been promoted or that someone else would now be responsible. This made it difficult to maintain continuity and receive consistent answers. I was also verbally told that printed copies of my books would be delivered to my home for my approval. At one point, I was told that I would receive 10 copies. When I later requested the copies, Hampton Publishers refused and told me that this was not part of my contract. Because I still needed to see the actual printed books, I ended up paying for one English copy and one Spanish copy to be delivered to me. When I received the Spanish book, I found that the spine was incorrect and that pages were missing. I returned the Spanish copy. The English copy also had missing pages. When files were provided for my review, I also found numerous formatting problems, spelling errors, and other issues that required repeated corrections. I spent many additional hours reviewing the books and identifying problems that I believed should have been corrected as part of the professional services I had purchased. While I was still trying to resolve these problems, I was also presented with additional services that would require more money, including copyright and marketing packages. I was later informed that additional fees would be required to republish my books through IngramSpark after publication problems had been identified. I declined to pay additional fees because I believed I should not have to pay to correct problems that I had already reported. On May 8, 2026, Hampton Publishers informed me that they were suspending further work on my project and referred the matter to their Legal and Compliance Department. I subsequently requested a full refund in accordance with the refund provisions of my contract, but I did not receive the resolution or refund I requested. I ultimately had to spend substantial additional time correcting problems and working to complete my publishing project independently. I also reported my experience to the Attorney General's Consumer Protection Division and the Better Business Bureau. I am sharing my experience so that other authors can make an informed decision before entrusting their money and their work to this company. My advice is to carefully review the contract, understand exactly what is included in the price, ask about any potential additional fees, and document everything—including verbal promises and agreements. Furthermore, I strongly recommend keeping all communication in writing and requesting that important information, promises, and agreements be provided by email so that you have a clear record of everything. However, based on my experience, even having this documentation may not necessarily result in a resolution. Based on my experience, I would not hire Hampton Publishers again.

I wish I could give zero stars. I signed with Hampton Publishers in September 2025 for their Professional Publishing Package. Over the following months I was upsold additional services and ended up paying a total of $12,220. I worked with many different representatives: Adam Jamal, Sylvia Grant, Christine Christopher, Kenneth Johnson, Moses Hopkins, Leo Schneider, Michael Hayes, David Marshall, and others. The project moved through editing, formatting, and cover design. I was repeatedly told we were at the final publication stage. On Friday I spoke with Christine Christopher, who confirmed the book was ready. We agreed to finish the process the following Tuesday. That call never came. Since then, no one has responded to my calls, texts, or emails. All the phone numbers I was given are either disconnected, have no voicemail, or just ring endlessly. The people who answered the main company line would not identify the company and promised callbacks that never happened. I have been left with almost nothing: Only a print interior PDF and a basic cover image No proper print cover PDF with spine and bleeds No ebook file No ISBNs No copyright registration information or LCCN No access to the website they built for me (I can only view it as a visitor) No marketing services or website monitoring I recently discovered that the Wyoming business entity for Hampton Publishers is delinquent. The registered agent (Aaron Joshua Davidson) has no working voicemail. Multiple addresses and phone numbers listed by the company lead nowhere or to unrelated people. I have already filed a complaint with the FTC and am disputing the charges with Chase. This whole experience has been incredibly disappointing and stressful. I trusted this company with my book and my money. I thought I was investing in myself. Instead I feel completely scammed. Warning to other authors: Do your research before working with any hybrid publisher. Check the BBB, the state business registry where they claim to be located, and look for recent complaints. If a company is pushing constant upsells and then goes silent after taking your money, run. Many of the positive reviews on these sites appear to be solicited early in the process before problems start. I sincerely hope no one else goes through what I have.

This has been an awful journey with Hampton Publishers. I paid them $399 to help me format my manuscript, but beware. They will try to sell you on many other services, and it is a hard, pushy sales pitch you will need to endure. I did endure. Then they weren't getting my book manuscript completed, so I stepped in and started creating my own section dividers because they were so slow and the design quality was poor. Then they stopped and said I needed to pay another $300 to continue, which I did because I was desperate to get my book published. All they needed to do was format it. Then, their designer working on my project quit. Needless to say, they finally got my book up on Amazon and Barnes and Noble, but it is still not up on the other platforms they promised. So I excitedly ordered a copy and received it today. It is a disaster. The book is not formatted properly. Chapters are mixed, starting on both left and right readers, as well as the section dividers. The formatting is off, so exclamation marks show up as boxes. The Gill Sans Bold font they used does not render well. It is a disaster. So I called them, and they did their pitch again and said I would need to pay more money to get the formatting done correctly. I lost it. They cannot even do the job right and will not take responsibility for their work. It is all about more money. Run from these people. It is a racket. If you need more information, I am attaching photos, and you can reach out to me at Walkenhorst Media Group. I can give you some advice and tips on what to avoid and where to go.

Hampton Publishing Company I recommend just self publishing on Amazon as opposed to using this company for several reasons. If I had researched Amazon self publishing more before signing up, I would have saved the $1000+ and been done already, I could have just given it to a friend to edit and accomplished the same thing. They charm you into thinking they are going to be extremely attentive and helpful, then it turns frustrating. 1) Outsourced to India 2) Dealt with 11 different people "in charge of my publishing" while trying to self publish. there was seemingly a new person weekly. 3) Terrible communication, due to dealing with different people had to resend info several times. 4) After 6 months, nothing had been done except for a crappy book cover, which they corrected with my specific instructions. 5) terrible editing. I cannot stress this enough. I found over 145 editing errors as they kept sending me sections of it. . 6) Constant attempts to finesse you out of more money for copyright(which you can do yourself for $40, "marketing" ISBN and other scammy scams), and other things you don't need like trademarking and additional services. I finally told them stop trying to upsell me and just publish the book already.(they still tried twice more) Currently I am at the six months mark and I just received the "final"edited manuscript, Will update as I go. Update; am in the process of receiving the edited book in increments will update with a conclusion when I’m done. Currently they want all my bank info and social and card info so they can create accounts for me on Amazon, ingramspark and Barnes and Noble. I will not be giving them this info.

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I have had nothing but a poor experience with them. They took thousands of dollars with nothing to show for it. Website still isn't up. Always asking for more money. Stay away!

Do not trust this company. They will promise you the world, take your money , then disappear. I researched all the positive reviews and the authors that supposedly reviewed them don’t exist. Stop using people and refund the money owed to us for your lack of contract obligations .