Hamilton BeachReviews of hamiltonbeach.com

On 26-Sept-2025 I purchased a multicooker directly from the Hamilton Beach website, the QuikCook™ Pressure Cooker (34508MN). The product page had an advert that said “Free Air Fry Lid with Purchase” underneath the listed price. I purchased the multicooker, expecting to receive the air fryer attachment with it. I received my delivery on 8-Oct-2025. There was no air fryer attachment. Thinking that it would be delivered in another shipment or that perhaps there had been an oversight, I called Hamilton Beach on Friday, 10-Oct-2025. The representative informed me that they would not be sending me the air fryer attachment because the item should have appeared in my cart when I placed the multicooker in my cart. I spent a couple of weeks going back to the website before actually purchasing the multicooker, and the air fryer attachment was NEVER automatically added to the cart. The ““Free Air Fry Lid with Purchase” still appears on the website for the multicooker. When I told the representative that the attachment didn’t appear in my cart and asked if she could just sent out the attachment to me, she rudely refused. She kept going back to saying that the free attachment has to be in the cart in order to receive it with my order, but as I stated earlier THE ATTACHMENT NEVER APPEARED IN THE CART! This is FALSE ADVERTISING. I don’t think I’ve ever had a company refuse to accommodate a reasonable request like mine, ESPECIALLY when it is Hamilton Beach’s fault and error that the item didn’t appear in my cart. The representative refused to send me a prepaid shipping label as well for returning the item. This company is incredibly rude, unreasonable, and has no idea what customer service is. If they don’t do the right thing to remedy this situation I will never buy their brand again.

I will never buy another product from them. The product book talks about a 5 year warranty. The 5 year warranty is only for Canada. The US warranty is 3 years. I waited on the phone an hour just to hear this news. I purchase a quieter 55 Blender Series B0212CE Model 53602. Also, there is no replace part for the drive coupling. The customer service suck and this product does also. Let me apologize to Hamilton Beach for purchasing your product in the good old USA.

Very disappointed! Re: Flexbrew 49902 This product is not built to last. Purchased Feb 2024. Stopped brewing Oct 25. I called Hamilton Beach customer service and after 20 minutes on hold, all they could offer was a 15% discount if I purchased another one on their website.

Why does the time display on my new microwave have to look like a semi approaching me with it's bright's on? If you refuse to give me a dimming control, could you AT LEAST pick something less than the flood lights of a major league ball game?

Yeah, I bought Hamilton beach. Bottle can up under that folds up and you recharge it. But the brief battery is no good and no one to lean to the d*** phone 8 minutes. Then I pushed on 11 and then still, it's the 8 minutes. I don't know what the I don't know how they make game business with their crooked ways. They're crooks.I'd like my can opener but it aint no good when I won't hold a charge piece of junk.I want hamilton beat the contact me

Asked them a trivial question about a toaster, and this is what they replied to me: "Unfortunately, we are unable to provide the requested information as our company regards product design information such as drawings, bill of materials, specifications, test specs, performance specs, specific component/part materials, identification of suppliers/vendors and technical design rationale as being proprietary" Ridiculous!

Bought a Hamilton Beach fridge that died in less than a year. It was still under warranty but they are not available and warn that it will take 20 days to treat a case and that THEY will decide if you are refunded or not. Not to be picky but 20 days without a fridge is kind of difficult. This is extremely disrespectful toward the customer.

Sticker on window of Microwave for lock features would not even peel off and when it did left marks that had to be rubbed (and still not off) with rubbing alcohol. So are are brand new microwave looks nasty if it was not so heavy I would return to Walmart. This is the same that I had before and the enamel inside started peeling off so was afraid to continue use. Last time I buy Hamilton Beach