Linda
I am having trouble with my HB flexbrew…
I am having trouble with my HB flexbrew coffee maker. It is defective. They told me to pay $5 and I could submit a claim. Seriously???
Hamilton Beach® products are thoughtfully designed to make your life easier— from preparing delicious meals effortlessly to making your clothes look their best.
Hamilton Beach (hamiltonbeach.com) has 277 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 233 reviews with 1 star · Clear filters
Linda
I am having trouble with my HB flexbrew coffee maker. It is defective. They told me to pay $5 and I could submit a claim. Seriously???
Justin V.
The 10 speed blender I purchased is a piece of sh!t. It can't even make smoothies.
Eddy
Bought a coffee maker from Hamilton Beach and within two weeks the carafe broke. Bought a new carafe on Hamilton Beach's website ($27 with shipping on top of $100 coffee maker). They sent me the wrong carafe. But because water was placed in the carafe before I figured out it was the wrong Carafe they will not give me a refund or send the proper carafe. I will never do business with them again. Buyer beware.
Lisa P.
Can’t get a hold of a live person and my grinder does not work after 5 uses they don’t answer emails either will never buy again
Brigitte Gauthier A.
I have a Hamilton Beach deep fryer. I accidently threw the carbon filter out as I could not get it clean thinking I was just gonna replace it. It ends up that you can't buy one through the company cause they don't have any. I have to throw away the appliance cause I can't use it without a filter as the house gets full of greasy smoke.
lesley G.
I bought a Pizza cooker, round for pizza's and more. It will not cook!! Top element will not get hot enough to cook the dough. Sept. called them ...Machine only!!! Filled out online form Sept. 28....no contact Oct 12th...filled out another form....no contact. Nov. 16th...sent a letter. This is Dec. 7th...now phone number is no good. NO warranty is available? Don't buy anything from this company.
Stan
Terrible customer service. You can never speak to a rep. The phone numbers they give you always refer you to their web site. I want to speak to a service rep.
Lisa
We received a flex brew as a gift. Lasted a little over a year and then crapped out! Customer service said they’d give us a 15% off coupon….big deal everyone on their site gets that!! You’d think an item at that price would last a few years! Our cheap Walmart pot lasted 5!! Crap product with no offer of any value to help! Would never buy again