Hamilton BeachReviews of hamiltonbeach.com

Would have given a zero star if possible. This is the worst company. First of all when the blender arrived it did not work. I complained, the service company takes ages to reply. And if they do, they need multiple photos and videos and even after that they don’t reply. And if they do no one comes for pick up. It’s the worst customer service. Please go for Indian brands. They are trusted. DO NOT BUY. WORST CUSTOMER SERVICE. WORST PRODUCT. PS - It’s been over 2 months I brought the product. And it did not work as it arrived. And for the last two months there has not been any pickup.

I bought bread maker, open box and tried to do 1 lb loaf. in 5 min I shut it down, because strong chemical smell. After 30 min, I tried again, and again smell like a burned wire isolation. I asked for return,. They refused return, because it's open and used. Smell is OK for them. I have home fire insurance, and what? Also, If breadmaker doesn't work, how to know it with no open carton box? So, I lost money and company "Hamilton Beach". Andy

I bought a Hamilton Beach Blender. It broke. I bought it new. I've only used it three times. Hamilton Beach won't send me the cutting blade assembly. I will never buy a Hamilton Beach product again!

I would give this company no stars if that was an option. Very poor product quality and even worse customer service. I received a damaged/used part to a slow cooker. The replacement part which is actually the ceramic crock was also damaged. The replacement of the replacement was damaged as if someone took a hammer to it. I eventually just returned the entire item. However, the entire process was a string of gaslighting and frustration. A lot of time wasted trying to rectify each situation. What s scam they have going on with their Amazon store. Which is not a third party seller as they want you to believe. Scam, scam, scam! Their company website and Amazon site utilize the same customer service called zendesk. This needs to be shut-down!

Purchased flex brew coffee maker. After 2 months use it began leaking into the casing and out beside the power cord. They replaced the machine at no cost. Two weeks of using the replacement it started doing the same thing. They had me return it so they could do a quality control inspection. Machine was returned to them in April. Here we are in June still waiting for replacement #2 in spite of the fact that I clearly stated that I wanted a refund. Save yourself the trouble and don't buy their products

Absolute shambles of a company. Cannot even schedule a decent pickup of a faulty juicer/blender. Never buy anything from them.

I can't describe how awful their products are. The last straw was a blender whose bottom came off as I was lifting it from the base with all the $50 worth of premium ingredients for a cake pouring out onto the counter and floor. total crap! I will NEVER buy anything from this awful cheap crap company.

Do not order online or purchase their products in the store. Their products are junk and they DO NOT back up their products. Their blenders leak because lids just sit on top and are not secure. Can be very dangerous and messy. I sent them an email on the concerns of the dangers of their product and they said to bad, So sorry you don't like what your purchased, Their is nothing we can or will do for you.