Hair Stop and ShopReviews of hairstopandshop.com

I purchase a wig April 12, 2020, still have not receive it. I have been emailing this company numerous of times about a refund. They stated my order would go out last Thursday or Friday. This business is a scam no one has been answering my emails today. You can't anyone on the phone. They are quick to take your money and not send the product. I've requested for a supervisor please contact me again no response. This business is misleading and taking advantage of people during these times. Very horrible dishonest people. All I want is my refund. Do not deal with these people.

I ordered two wigs from Hairstopandshop and I have not heard from this company about where my product is and it’s been two days.They took my money and is not following up with me about anything. This shop seems to be a scam now I have to get my money back!!

I am not accusing Hair Stop and Shop of anything but seriously wondering about the coincidence explained below: I live in Finland. On 7th February I tried to purchase some items from Hair Stop and Shop totaling $184,40 including shipping. I tried twice with my debit card AND twice with my credit card and failed each time. While struggling, I sent Hair Stop and Shop an email about this because when I quickly checked online, my bank showed there was no issue on my end with any of my cards. However, I did not give up and tried to make the purchase one more time via Paypal. I immediately succeeded! All this happened in maybe 20 minutes and I sent a second email to Hair Stop and Shop to tell them the payment went through. They much later responded that international customers can only use Paypal. NOTE: I have not used my debit or credit cards anywhere else online after that. I also have not used them anywhere else online this entire year. A few days later on 10th February 2020, my bank contacted me to confirm if I had made two transactions on my credit card totaling 413€. They suspected fraud. I immediately checked all my bank and credit card transactions. My €175,20 ($184,40) Paypal transaction for the Hair Stop and Shop purchase was showing plus TWO FRAUDULENT transactions in my credit card transactions: one for €406,89 and the other for €6,20 through Italian and Latvian online stores I have NEVER heard of or even visited. ALL three transactions were dated 10th February. Is this a coincidence? The only day this year that I used my credit card online at Hair Stop and Shop, I also lost €413 to various other stores in different countries. How? This matter is currently under investigation.

I bought a wig with $. HS&S has my $. Porch thief has my wig. HS&S doesn't care & has zero customer service skills, good will, or the prescience to realize that a happy customer will always return and give you more of their money. Nope. They literally run on taking one sucker at a time, and don't care if you never return. If that's the kind of company you want to deal with and give your hard earned money to, then have at it. But if you are reading this review, I'm telling you that they won't even offer you a sympathetic word or discount on your next order with them in order to keep you as a customer. Of course it's not their fault some porch thief took the wig - and it's not USPS's fault either. But the whole point is, I have no wig, and they have my money. Do they want me to buy from them again? Did they offer to replace the wig at a discounted price and specify shipping/delivery options so this never happens again in order for me to remain a customer? The answer to both of those questions apparently is NO. So, I can't speak to the quality of the wig - I can only speak to their dismissive attitude and choice to lose a potential repeat customer in order to keep that now one time customer's money. Even if this particular situation doesn't happen to you, now you know the character of the company you are dealing with, and you can make an informed decision about supporting them or not. Thanks for reading.

THIS IS FRAUD!!!!! STRAIGHT UP! DON'T EVER BUY A WIG FROM MAMA HAIR OR MELANCHOLY. I ORDERED Shopping cart Product image Description Quantity Price Brazilian Water Wave 360 Lace Frontal Wigs Lace Front Human Hair Wigs Pre Plucked With Baby Hair Remy Brazilian Lace Wig - black / 24 Inch / 200%(EXTRA THICK AS IN VIDEO)3 Brazilian Water Wave 360 Lace Frontal Wigs Lace Front Human Hair Wigs Pre Plucked With Baby Hair Remy Brazilian Lace Wig black / 24 Inch / 200%(EXTRA THICK AS IN VIDEO) AND GOT THIS FRAUD FAKE WIG!!!!! THESE PEOPLE ARE FRAUDS

I paid almost the same price for shipping as for the wig itself. It didn’t come with all the pieces as described on the website. The back of the wig is completely damaged and it looks like hair is ripped out. Now I can pay £16 for sending it back so I spent over £30 of shopping for nothing. I would never buy there again.

This website is super shady. Used a brand new credit card to purchase some hair and the card was magically compromised. They don't offer ”phone support” and claim they have no idea how it happened even though the card was never used elsewhere. Also happened with a debit card in July but didn't know it was them until now.

I placed and order with this scam of a company and since, I was looking for a vendor/merchant that was close to my area to order from, so I immediately emailed them to cancel this order ASAP. I watched my email to get a notice from PayPal for my full refund, it didn't show up. I called them the same day to try to speak to someone, but no answer. I placed the order with another company and received my order in 2 days at less shipping cost. This scam thievery company Hair Stop and Get your money stolen company sent the order and it was 10 days later when I received it!! I told my son to run and give it back to the mail carrier before he left our street, to return it to this company! The order was a total of 29.75 ($22.80 for the unit, plus $6.95 for shipping). This scam company only refunded me the cost of the unit and kept the shipping fee!!! I feel since I cancelled the order, but they shipped it anyways. It was 10 days before the package got to me, so they didn't have it in stock!! I should be entitled to a full refund!! I'm through with these no good bum stealing and taking advantage of me!!