Ariane
FRAUDULENT / order never arrived / terrible customer service
I would give this business no stars if that was an option. I placed an order worth almost $80 from Hair Stop & Shop and haven’t received any package to this day. It’s been a month. I sent an email and direct message on Instagram and had no response. It was only until I posted a comment on their Instagram page - someone from their company responded. It gets worse.. “Angela” responded trying to tell me my order was cancelled because I was using a foreign card. How would my order have been cancelled if the money already went through?!! Talk about suss. I have evidence of my order being processed. I received an ‘order confirmation’ email from them listing everything I bought. Not only that I always take screenshots of every website every time I make an online purchase just in case something goes wrong. I’ve also had to cancel my card a few days ago because my bank flagged an unusual purchase in the US. I don’t live in the States so obviously someone else was using my card. Reading these reviews further confirms there’s something fraudulent going on.. I don’t trust it and I might never get my order which is so disappointing. I’ll never order from this “business” again.




