Hairsofly ShopReviews of hairsoflyshop.com

Bought some Needohs and they are ALL FAKE AND TERRIBLE QUALITY these people are SCAMMERS

Do not order from this company! I should have known better but they are selling fake needohs and not only are they fakes, the packages were all open, torn, and smashed!

I'm so glad I followed my first mind and look up the reviews for this company. I would have been livid if them people would have did me what hasbeen done to the customer's on these reviews. All I can say is , Thank you 😊 🙏 to all the reviewers who posted this testimonials about this company. I will not be making any orders and wasting my time or my moneys.

Spent 60 bucks for a wig and wig cap. Got a notification saying my package was outside but, when i went to collect it,my package was nowhere where to be found. I contacted ups and hair supply immediately for a refund or a replacement wig and they canceled my claim with UPS and have not gotten back to me since. I will no longer be supporting them or buying anything from them take it from me and countless others too bad bad reviews they are valid in these people do not care they just want your money and you will waste your time trying to get a refund. I bought the same hair off of Amazon through Sensationel. Better price and better quality I will be purchasing all my hair from Amazon through Sensationel from now on

I’ve bought multiple wigs from this company in the past, their wigs and customer service use to be absolutely amazing, now it’s dog sht, they rarely respond to emails and if they do it’ll be 3 days later. Spent $61 on a wig including $11 shipping, wig cap was by far too big (makes sense on why they don’t include the wig cap measurements), and hair was nappy and itchy, just unbearable. Asked for a refund and to return the iteam they said no, even if I would’ve been able to return the fcked up wig it would’ve been an $8 shipping fee. Money and time wasted, this company is sickening, don’t waste your money

I purchased 2 wigs from this shop, one 1B and the other 4. I received one wig that was what I ordered, but the other wig was a "bleached blonde wig." Immediately after opening the box and seeing this, I emailed and submitted a message to Hairsofly advising them of this error and requested a return label. I received a message after message asking for copies of the wig in question. I complied, and after responding to the 3rd request, these folks stopped communicating. Be aware that they are located on many sites; seemingly with different business names (HSF, Hairsofly, and Hair So Fly), 2801 Juniper Street, Fairfax, Virginia 22031. This company is irresponsible; they lack professionalism, and they do not stand by their products, errors, or business commitments. And will NOT assist customers when problems arise.~Baffling! Beware. I WILL NEVER ORDER FROM THEM AGAIN!

They stop me from ordering because I questions why was they charging my card after I paid in full for my last two wigs..

All I can say is never again will I ever order from this store. The wig smelled like it had been in the gutter the smell was so bad it had my whole bathroom and bedroom smelling like a gutter. And I definitely wasnt putting it on my head. After multiple emails at this point I feel a phone call should have been made to me. This was the worst wig experience I ever had I have ordered from multiple companies and never have I ever been treated with no concern. When customers reach out you should be getting back with them to see how you can accommodate them. And not just through an email! Customer Service is definitely not what it used to be nobody wants to take the time to communicate with the customer.