MayrakiReviews of hairmayraki.com

I am strongly convinced that this company is fraudulent. Despite their website stating that orders are shipped within 24 hours, I placed my order on April 21st and, a week later, it remains marked as “Awaiting Fulfillment.” When I contacted them regarding the status of my order, I was not provided with any explanation. I requested a refund, but I have been repeatedly been given the runaround. This situation is unacceptable, and I was forced to initiate a dispute with my bank. I strongly advise others to avoid this company.

I placed an order with them on April 10, and it’s still sitting in “awaiting fulfillment” with zero progress. No shipment, no updates—nothing. I’ve asked for a cancellation and refund multiple times, and every single time I get the same copy-paste response: “we will cancel your order immediately.” It’s been over two weeks, and clearly nothing is being done. At this point, it just feels like they’re stalling and hoping customers give up. This is extremely frustrating and unprofessional. Based on my experience, I would not trust this company to deliver orders or process refunds properly. If you’re in Canada, save yourself the headache and avoid ordering from them.

Like most of everybody here, I ordered from Maytaki, and it took them ages to ship my product. I thought the product was being shipped from the US, but it is not the case, so be aware this is a Chinese product. NOW, once I received it I followed their instructions and put it on my palm (on my left palm to be precise) and with my right fingers I applied on my hair. Although i didn’t experience any itching or anything the product STAINED my skin so badly that it is over a week since I had the product on my palm and fingers for about 10 minutes and my hands are still BADLY STAINED not to mention other things in the house like pillow case etc that got so badly stained I had to throw them away… my main concern is that i can’t get rid of the stain on my hands, after trying everything I am thinking on having laser done on my both hands or do a peeling on my hands to get rid of the superficial layer of skin and hopefully get my skin back to the normal color as I am desperate as I can’t get rid Of the dark color of their stain on the skin of my hands. I am thinking this is a company that needs to be sued!

I also ordered April 3, 2026. It is now 4-27-26. They do not send you an email confirmation of your order, but they will take your money immediately. I'm glad I was wary and printed off a screenshot of my order, or I would have no information to prove my order other than my bank transaction. Almost a full month they have had my money but have not even sent me an order confirmation. I went to their site to track my order number and it comes up as invalid. I have emailed twice with no reply back. I think this company is a scam. They will send a few orders to get positive reviews and then try to get out of sending product for others. I want my money back!

I purchased two bottles of cool brown except it gave my hair a reddish tint with gold flecks. I asked for a refund and an explanation of what occurred as I had to purchase a product to counter the issue. All I have gotten is the run around zero explanation and excuses about refund. Very poor customer service and a disappointing experience.

i bought the products few times for the anti gray cream, it dose cover the grey but makes hair dry. i dont think Mayraki products is better or worse than other brands. but i have to say its customer service is beyond poor. They dont have any online business ethics. The shipment takes long time which can be forgiven consider lots products these days are made out of the States. What most frustrating is you will NEVER get talk to anyone through the number listed ( i bet the number list there just because its required to have an online regiestration by law), I have never able track my order use tracking listed on their website, and when I sent emails, occasionally there is a generic returned email without any specifics. I will never purchase their products again to avoid putting my self in Jeopardy to loose money and not getting the products.

If I could give negative stars I would. Ordered over a week ago and on the site it says it’s located in California so I thought product would ship right away being there is no back order message or sold out message on website. I emailed and they wrote me a generic message 48hrs later. I wrote them over 24hrs ago and still nothing. I just sent another email I need my money refunded and they can cancel the order because this is trash service. I do not do business like this and when I order from a company I expect communication and products. You took my money instantly and did not deliver on your end. STAY AWAY FROM THIS COMPANY. PAGE LOOKS SCAMMY. Im starting to see so many mixed reviews on the actual keratin treatments I’m nervous even using the product, they could be lying about the ingredients in the products the way they move incognito in business. Just deplorable! And save your generic AI generated response to this message, JUST RUN ME MY MONEY BACK.

this has to be the worst product i've ever used. i trusted it because it was meant to be natural, but it actually made my hair fall out - yes HAIR LOSS AND SCALP IRRITATION - i strongly discourage anyone from using this product, i feel so disappointed that i fell for their marketing. DO NOT USE IT, IM NOT SURE WHATS IN IT, BUT U WILL REGRET IT! I write this 18 months after my experience, simply because i feel so sad that that others may be dooped like i was. When i tried communicating with them back then the customer service was close to zero. a total farse. Proceed with caution, but truly i'd say do not proceed at all! not sure how you think you're going to make it right - Order Confirmation (#10151321) - amazing how you now have a prompt response, i think you actually just started ignoring my emails back then.