MayrakiReviews of hairmayraki.com

Response from MayrakiJul 21, 2026

Dear Diego, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We understand how disappointing it must have been to wait for your order, incur customs fees, and then receive a product that appeared to be dried out. We also regret that you did not achieve the results you were expecting with the treatment. Please send us your order ID so we can review your order and assist you further. We'd also be happy to guide you through the recommended application process to help ensure you're using the treatment in the most effective way, as results can vary depending on individual hair condition and usage. We appreciate your feedback and hope to have the opportunity to make things right. Kind regards, Mike Mayraki Customer Support

Response from MayrakiJul 9, 2026

Hi Fawn, We're truly sorry to hear about your experience and understand why you would be concerned after waiting so long for your order and not receiving the updates you expected. We would like to investigate this matter for you as soon as possible. Could you please provide your order ID? Once we have your order details, we will review the status of your shipment, provide you with an update, and do our best to ensure that your order is delivered to you as quickly as possible. We sincerely apologize for the inconvenience and appreciate the opportunity to assist you in resolving this issue. Kind regards, Mike Mayraki Support team

Response from MayrakiJul 9, 2026

Hi Magy, We're truly sorry to hear about your experience and sincerely apologize for the frustration caused by the delay and the lack of communication. This is not the level of service we strive to provide. Could you please share your order ID with us? Once we have your order details, we'll investigate the issue immediately. If your order was not delivered, we'll work to either ensure it reaches you as soon as possible or arrange a refund if appropriate. We genuinely appreciate you bringing this to our attention and hope you'll give us the opportunity to make things right. Sincerely, Sofia Mayraki Support team

Response from MayrakiJul 7, 2026

Hi Dwarakanathan , We're truly sorry for the delay and for the frustration this experience has caused. We completely understand your disappointment, especially since you were unable to receive your order when you needed it. We have already submitted a request to cancel your order #10190224. Once the cancellation has been completed, we will process your refund immediately. We sincerely apologize for the inconvenience and for not meeting your expectations. Thank you for bringing this to our attention, and we appreciate your patience while we complete the cancellation and refund process. Sincerely, Mike Mayraki Support team

Response from MayrakiJul 7, 2026

Hi C Phillips, We're sincerely sorry for the frustration and disappointment this experience has caused. We understand how concerning it is to wait longer than expected for your order, especially when you've had difficulty reaching us. We have checked your order #10189323, and we can confirm that it is currently being processed. We sincerely apologize for the delay. Please rest assured that your order has not been forgotten, and our team is working to have it shipped as soon as possible. As soon as there is an update on your order, we will notify you immediately. We truly appreciate your patience and understanding, and we're committed to ensuring that you receive your order. Thank you for giving us the opportunity to make this right. Sincerely, Mike MAryaki Support team

Response from MayrakiJun 28, 2026

Hi Mei, We're truly sorry to hear about your experience and understand how frustrating this situation must be. This is certainly not the experience we want for our customers. We'd like to look into this matter for you as soon as possible. Could you please reply with your order ID or contact us directly with the email address used for your purchase? Once we have your order details, we'll promptly investigate the status of your order and make sure it is processed and delivered as quickly as possible. We appreciate your patience and the opportunity to resolve this for you. We look forward to hearing from you and assisting further. Best regards, Mike Mayraki Customer Support

Response from MayrakiJun 27, 2026

Hi Camila, We're truly sorry to hear about your experience and understand how frustrating it must be to be waiting for your order without any tracking updates. We'd really like the opportunity to look into this and make things right. Could you please send us your order ID or order number? Once we receive it, we'll promptly investigate the status of your shipment and do everything we can to help ensure your order is delivered as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience. We look forward to hearing from you so we can resolve this for you. Best regards, Mike Mayraki Customer Support

Response from MayrakiJun 21, 2026

Dear Anette, Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience this situation has caused. We understand your concerns regarding your order and appreciate your patience while communicating with our customer service team. Please rest assured that we will thoroughly review the status of your returned package and verify its receipt at our facility. Once confirmed, we will proceed with the appropriate refund in accordance with our return process. We apologize that this matter has taken longer than expected to resolve. Our team is committed to assisting you and ensuring that your case is properly handled. We kindly ask for a little more time while we complete our investigation and provide you with an update. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right. Kind regards, Sofia Mayraki Support team