AM
Did Not Work for Me
I bought the Mayraki Anti-gray Hair Color Restoring Treatment (100 ml/3.38 fl. oz ) Set of 2 back in 15th May. I have some white hair (around 7% of my hair) and my hair is thick, curley and black. I am a male. My natural hair colour is black. I wanted a sustainable product that restores my hair colour that also was not a harsh chemical. Something I may use periodically and I thought this product fitted the bill. The claim on the packages is that results will be manifest in four weeks. I would spray in the morning and again in the evening on both occasions I’d massage as directed into my scalp. I continued using it for six weeks to make sure that I’ve given it a full chance. It turned my whites and greys to a dark red. I am not ginger! Two days ago, after completing one bottle I decided not to use the second bottle and my hairdresser dyed my hair black for me using a men’s L’Oréal product. I am a little disappointed because I went through the hassle for six weeks, endured ridicule for having red hair, wasted my money and stained one of my white bathroom lacquered doors in the process. This product behaves more like henna. I would not recommend it and the only reason why I give it two stars is because of the good customer service but it did not work for me though the claim on the packaging is ‘for all hair types’. UPDATE # 1: I would like to clarify also the red colour I was getting was on former white hair, longer strands of hair (10cm) where the whole strand was red and not just the roots. So it was not ‘hot roots’. UPDATE # 2: My hair was also not previously coloured when I started using the Mayraki product. I only started colouring it when the Mayraki product did not work.
Response from MayrakiJul 4, 2021
Hi Ahmed, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. The red colour you were getting happenens for a few reasons, but the two most likely causes are explained below. Hot roots occur because the heat from your scalp causes the color at the roots to develop faster than the color on the mid-lengths or ends, so the color at the roots has a lighter colour than the rest of the hair. Hot roots can also occur if we select a lighter color on our previously colored hair. How do we prevent Hot Roots? Tip #1: Keep your Color the same Your roots color and color through the ends need to match for a smooth color, so avoid touching up with a Lighter, Warmer shade — it’s an instant guarantee for Hot Roots. Use the same Color on your regrowth roots that you used through your ends for one consistent Hair Color. Tip #2: Flip your Application Routine When we do hair coloring by using Mayraki Permanent hair dye, apply the from the ends to the lengths of your Hair first, avoiding your roots about 2-3cm, to allow the cooler parts of your Hair more time to process. Then go back and apply to your roots in the last, where the heat from your scalp will help with processing. Tip #3: Apply evenly on the hair roots, leather thoroughly to avoid overloaded products on the roots. Tip #4: Do not leave the products more than 40 mins on our hair. Also, the product is made from herbal and plant. It does not contain any artificial colour or pigment. Having some color changing is a normal effect when it is exposed to the oxygen. When it is accidentally spill on thr surfaces, you can rinse it with water as soon as possible, because it will not dry out immediately, it will be cleaned by water. If it dried out, it can be rinsed with warm water or soapy water. The new batch of product use a spray pump head, so it will not cause stains everything at all. Regards, Mayraki Team