MayrakiReviews of hairmayraki.com

I have ordered products worth over cad $200 on march 17th 2023, since then there is no update on my order status. I tried to contact customer care but they never replied. I would really appreciate if someone could contact me. Update- my order id is 10103387

DO NOT BUY FROM THIS COMPANY! I placed an order for 2 products with Hair Mayraki ( Order ID is #10102782) totalling $99 USD on the 7th of March 2023, 18 days ago (14 business days). The company states that orders will be shipped within 3 - 10 business days. After speaking with 'Carlo' from the Customer Service team, he said that there was a problem with 'fulfillments' and that he would get back to me when he knew what was happening. That was 5 days ago and I still have not heard anything. I have emailed 2 more times and have not had a response. After doing more research on this company, this seems to be a common occurrence with customers not receiving their orders. I am starting to think this company is a scam and are trying to steal from innocent people.

from the very first application my hair colour changed. after 4 weeks it has turned a dirt yellow brown, to the point of almost being red.. i had to have a very short hair and have stopped using it but after two weeks it has turned golden. i am 54 years old and think i will stick to being a silver fox not a golden fox. people have asked what i have done to my hair.

Do not spend your money on this company. I made an order and immediately asked for the order to be cancelled, they acknowledged the cancellation request but sent the product anyway and now won't refund me. Once you read through the positive reviews it becomes obvious they are fakes as many are the exaxt same words. It's snake oil.

I tried using this for about two weeks. Didn't see any changes in my hair. I did stain the bathroom countertop and towels, and even my bar of soap changed colors. Gave up on it and now I have one opened and one new bottle of the product. Spent about $100 and was very disappointed :(

Returned the products as per the return policy requirements and still waiting for the refund money since October 2022. RMA1022221286 The last message I got from your team is shown below. On Monday, December 26, 2022, 10:14 PM, Hair Mayraki Customer Support wrote: Hi, We appreciate your patience on this matter and we apologize for the long wait. Allow me to reach out to our team and verify the cause of delay for this REFUND. Sincerely, (name removed) Mayraki Team The bottles were not open and in the original package. Even the samples I got were returned back just as it came. Pictures of the order summary/bill/ products were sent to the team and I even had to pay extra for the shipping back of these products. I can forward you all the email communications so far with your team, if you need it. 3/3/23: Checked my card and no refund is seen yet. Got this message “An order you recently placed on our website has had its status changed. The status of your order #10090768 has changed to Refunded.” The status has been changed on 3-2-23, but I have not got any money refunded on my card back. Please check on this and refund my money. Thanks!

Literally such a scam. Order from here, and never heard back and when i emailed them where my order was they said that they were 'out of stock' and that they would give me a $10 store credit but no refund. And after telling them that I would go to social media about this horrible experience and horrible customer service they responded saying that they can now refund me. But they keep saying they will send my refund request to their billing department when i already cancelled my order. Its been 10 days now and they are still saying that they will send it to billing. I messaged them on Instagram and they just keep saying that they are waiting for updates from the head office? What is so difficult? I have already cancelled my order and I am within my rights as a customer to get a refund. Do not buy from here unless you want your money stolen.

I am still awaiting a refund in grey hair product. I was granted a refund via email for the anti grey treatment after I used it and realised it is actually hair dye. It stained my pillow case and my hands and turned the end of my hair black and my roots orange. It has been four months and no refund despite me following this up every two weeks. This is a total scam product. It is just henna dye mixed with permanent hair dye