The testimonials, statements, and opinions presented are applicable to the individuals depicted. Results will vary and maynot be representative Of the experience Of Others. The testimonials are voluntarily provided and are not paid. nor were they provided with free products, services, or any benefits in exchange for said statements. The testimonials are representative of customers' experience but the exact results and experience will be unique and to each of them.
Mayraki (hairmayraki.com) has 450 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
hairmayraki.com
Website
hairmayraki.com
Category
Hair Care & Styling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Do not make the same mistake like most of us did so avoid this company by any means possible. I placed an order on 18/02/2025 and still not received my order. I contacted mayraki to update me on my order and no one has responded yet. I sent another email and that again landed on deaf ear. It seems that this company is a scam. I’m going to contact my bank to ask them to reverse the transaction since I didn’t receive any thing.
So avoid this company if you don’t want to lose your money.
Response from MayrakiMar 12, 2025
Hi DM,
We’re truly sorry to hear about your experience, and we understand how frustrating it must be to not receive your order. Please accept our sincerest apologies for any inconvenience this has caused.
We completely agree that timely communication and delivery are important, and we want to address your concerns as quickly as possible.
To help us resolve this issue, could you kindly provide your order ID or any other relevant details. This will allow us to track your order and investigate the situation immediately. We are committed to ensuring that all of our customers receive the products they’ve paid for and that any delays are addressed.
We take your concerns seriously, and we will prioritize resolving this matter to your satisfaction. Once we have the necessary information, we’ll work swiftly to provide a solution and ensure this doesn’t happen again.
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Warm regards,
Mike
Mayraki Supprot team
HK
Harry K.
Very disappointed cannot able to…
Very disappointed cannot able to resolve my issue from last 2months.
Take at least 2-3 weeks to reply back.
My order no: 10158773.
Response from MayrakiMar 3, 2025
Hi Harry,
We're really sorry to hear about your experience and the long wait you've had this isn’t the kind of service we aim to provide, and we completely understand your frustration.
Just to update you, the refund for your order (No. 10158773) has already been requested, and we’ll make sure to keep you informed as soon as it’s completed. We’re following up on this closely to avoid any further delays.
Thanks for your patience, and again, we’re sorry for the inconvenience caused. We’re working hard to improve and hope to make things right for you.
Warm regards,
Mike
Mayraki Support team
HS
Hakkı S.
20 days no delivery yet…
It has been almost 20 days still the product not delivered to Germany. I have requested a solution 2 times (either sending the product asap or refund) I still cannot see any progress.
Response from MayrakiMar 3, 2025
Hi Hakkı,
Thank you for sharing your feedback, and we’re sincerely sorry to hear about the delay in receiving your order. We completely understand your frustration, especially with the extended waiting time. We take such matters seriously, and we apologize for any inconvenience caused.
To help us resolve this situation as quickly as possible, could you please provide your order ID or any other details related to your purchase? This will allow us to track the status of your order and identify the cause of the delay.
Once we have the necessary information, we will take immediate action to either get the product to you or process a refund, depending on what works best for you. We are committed to making sure that your issue is addressed promptly and to your satisfaction.
Thank you for your patience, and we look forward to resolving this for you as soon as possible.
Warm regards,
Mike
Mayraki Support team
GZ
Giorgi Z.
It has been a MONTH but not shipped yet
It has been a MONTH since I made an order but the item is not shipped yet. Customer support answers on average after 4-5 days, the answer is they will look up the order and try to help me, but after that, they disappear. Asking for a refund, but can't get neither the product or money back :))
Better to play casino roulette with this money, at least you will know you've lost.
Response from MayrakiFeb 27, 2025
Hi Giorgi,
We’re truly sorry for the experience you’ve had, and we completely understand how upsetting it must be to feel left without support, especially after waiting this long for your order. This is not the standard we hold ourselves to, and we deeply regret the inconvenience and lack of timely follow-up.
We hear your frustration and genuinely want to make this right. Please know that your concerns are being taken seriously, and we’re committed to providing a clear resolutionwhether that’s shipping your item immediately or processing a refund.
To help us move forward quickly, could you kindly confirm your Order ID so we can prioritize your case and ensure it receives the attention it deserves.
Thank you for your patience, and again, our sincerest apologies. We’re here to help and will do everything we can to turn this experience around.
Warm regards,
Mike
Mayraki Support team
VU
Verified U.
*****100% honest review*****Anti-Grey…
*****100% honest review*****Anti-Grey Hair Color Restoring Treatment. For those seeking a non-opinionated and factual review. Here you go!
1. Results: I will cut to the chase...This product DID NOT WORK, and this product ended up COSTING me more money in more ways than I had anticipated. The product did not stimulate melanin production in the hair follicle. Nor did it regenerate melanocytes to regenerate at the root. Upon inspection (plucking the hair and looking at it under magnification) I have observed that of the 124 hairs plucked and examined there was NO HAIR COLOR REVERSAL, EXCEPT for 1 single hair.
2. The product only 'stained' the hairs to a dull and unnatural brown/grey color on the outermost parts of the hair (above the skin). I have black hair, which means the stain did not replicate my natural hair color. Upon further inspection, the color coating could even be removed from the hair with some friction and the white hair exposed once again. This would indicate that the product will not even absorb correctly into the hair itself.
3. Timeframe: The product label states that it requires at least 3 to 4 weeks for results. I did not receive noticeable results within this time. As mentioned, I kept going for 93 days.
4. Messy: The product stained my fingers, towels and pillowcases. It could not be removed from these items by washing with detergent. Costing me additional money to remedy or replace.
5. This product did not work on my top hair nor my beard. Although this product is not marketed for use on the beard, it's where most of my grey hairs are. Making this product less useful to me as a result.
6. This company seems to use deceptive and perhaps legal language to distinguish itself as a "non-pigment" coloring that "restores" hair to its natural color. This is not the case for me. At best, this product will temporarily coating the hair and make a mostly color-tinged illusion of melanated hair.
7. OVERALL: I do not recommend this product. The messaging seems dishonest, and the results are at best superficial.
Response from MayrakiFeb 7, 2025
Dear Maam/Sir,
Thank you for taking the time to share such a detailed and honest review. We're truly sorry to hear that your experience with our Anti-Grey Hair Color Restoring Treatment did not meet your expectations. We understand how frustrating it can be to invest time and trust in a product and not see the results you were hoping for.
At Mayraki, we take feedback like yours seriously, especially when it’s this thorough and objective. Our formula was developed using plant-based ingredients with the goal of gradually supporting melanin production over time. However, we fully acknowledge that results can vary depending on individual hair types, genetics, and the extent of greying—especially in areas like facial hair, which the product is not specifically formulated for.
We also regret the inconvenience caused by any staining to personal items. While we do our best to include care instructions, we understand that this can still be an unexpected frustration and will be taking your comments into consideration for improving our customer guidance and product experience.
Your feedback about the product’s claims and performance will be passed along to our product development team. Transparency and trust are very important to us, and your insights help us to continually learn and improve.
If you're open to it, we’d appreciate the opportunity to learn more about your experience and offer a personal resolution. Please feel free to reach out to us directly with your order ID so we can assist you further.
Thank you again for giving our product a try and for sharing your honest thoughts.
Warm regards,
Best regards,
Mike
EE
Eldrish E.
This company doesn't even ship you the…
This company doesn't even ship you the product, they just take the money. don't answer the email, if they answer the email its not an naswer on the question you had. Seem like a full out scam, better buy GR-7 that product works
Response from MayrakiJan 29, 2025
Dear Eldrish,
We're truly sorry to hear about your experience and deeply regret the frustration it has caused. We completely understand how upsetting it can be to feel unheard, especially when you're still waiting for your order and clarity around your concerns.
Please rest assured that we are a legitimate company and that customer satisfaction is something we genuinely care about. It’s never our intention to leave any customer feeling ignored or unsupported, and we sincerely apologize if our previous responses did not fully address your questions.
We’d love the opportunity to make things right. If you're willing, please share your Order ID so we can urgently review the status of your shipment and follow up with a proper resolution.
Thank you for bringing this to our attention we’re here to help, and we’re committed to turning this around.
Warm regards,
Mike
Mayraki support team
JO
John
I have rarely if ever left reviews for…
I have rarely if ever left reviews for company's, however, my experience with Mayraki has been incredibly poor. I actually have not used their products, though I tried. However, the company could not sort out mailing address and billing address. They sent my products to the billing address and would not resend to my mailing address. They actually told me to deal with UPS and they were not willing to do anything about it. I have requested a full refund as i will never see the product but have not heard back from them.
Response from MayrakiJan 23, 2025
Hi John,
Thank you for taking the time to share your experience, and we’re truly sorry to hear about the frustration you’ve encountered. We understand how disappointing it must be to go through this situation especially when you’ve yet to even try the products you ordered.
Please accept our sincerest apologies for the confusion regarding your shipping and billing addresses. It’s certainly not the level of service we aim to provide, and we regret any inconvenience caused by our handling of the delivery issue and communication with UPS.
We’d like to resolve this for you as quickly as possible. If you could kindly provide your Order ID, we will review your case immediately and ensure that a proper resolution is issued.
We truly appreciate your patience, and we hope to have the opportunity to make this right.
Warm regards,
Mike
Mayraki Support team
GB
GB
Horrible product its a ready mixed…
Horrible product its a ready mixed 2-part type chemical hair dye it gave me burns and dry scabs on the test area behind the ear!
This is a scum organisation if you was local I'd sort you out 100% promise you scum bags!
Very Paanchord Co. @Mayraki
Response from MayrakiJan 11, 2025
Hi GB,
We are so sorry to hear about your experience, and we completely understand how upsetting this must be for you. Your safety and satisfaction are very important to us, and we take all concerns seriously.
It’s really concerning to hear that you experienced burns and scabs after using our product. Reactions like this can sometimes happen due to individual sensitivities, and we always recommend performing a patch test 48 hours before full application to avoid any irritation. We also suggest following the instructions carefully, including wearing gloves and ensuring the product isn't left on for longer than the recommended time.
We truly regret that this happened to you and are grateful that you shared your experience with us. Please know that your feedback is valuable, and we’re committed to ensuring that our customers have safe, positive experiences with our products.
If you can send us your Order ID and the product that you have purchase so we can investigate further and provide solution to your case.
We sincerely hope you're feeling better, and thank you for taking the time to let us know about this.
Warm regards,
Mike
Mayraki Support team
