MayrakiReviews of hairmayraki.com

1.5450 reviews
Hair Care & Styling

Mayraki

About Mayraki

The testimonials, statements, and opinions presented are applicable to the individuals depicted. Results will vary and maynot be representative Of the experience Of Others. The testimonials are voluntarily provided and are not paid. nor were they provided with free products, services, or any benefits in exchange for said statements. The testimonials are representative of customers' experience but the exact results and experience will be unique and to each of them.

Mayraki (hairmayraki.com) has 450 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.

Also known as: hairmayraki.com
Website: hairmayraki.com
Category: Hair Care & Styling
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mayraki reviews

Showing 359 reviews with 1 star · Clear filters

Manal
Aug 13, 2025
Avoid this company
Avoid this company! The anti-gray product I ordered was ineffective and damaged my hair color. Despite returning both bottles at my own expense, the company refused a full refund, offering only store credit, which I declined due to dissatisfaction with their products. I believe this company engages in deceptive practices and cannot recommend their products or customer service.
Response from MayrakiAug 13, 2025
Hi Manal, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is certainly not the impression we want to leave. Could you please share your order ID with us here so we can review the details and ensure you receive the appropriate resolution. Your satisfaction is important to us, and we’ll do our best to make this right. Kind regards, Mike Mayraki Support team
Haylie S.
Aug 10, 2025
I had an awful experience with Mayraki…
I had an awful experience with Mayraki Hair from start to finish. It took weeks for my order to even ship, and during that time, their customer service was nearly impossible to get a hold of—slow, unhelpful, and lacking any real communication. When the product finally arrived, I was shocked at what it did to my hair. After using it once, it stripped the color from my hair completely, leaving it an awful orange tone that was extremely hard to cover, even with professional color. When I reached out to them about the damage, their response was insulting—they offered me nothing but a coupon for my next order. Needless to say, there will never be a next order. Between the terrible shipping delays, the lack of customer care, and the damage to my hair, I will never purchase from this company again.
Response from MayrakiAug 10, 2025
Hi Haylie, We’re truly sorry to hear about your experience and the inconvenience this has caused. This is certainly not the standard we aim to provide. Could you please share your Order ID with us so we can review your case in detail and work on a proper solution for your concerns? We want to ensure this is resolved for you as quickly as possible. Thank you for bringing this to our attention, and again, we sincerely apologize for the frustration you’ve experienced. Sincerely, Sofia Mayraki Support team
Clara D.
Aug 5, 2025
Fake website
1 star service and fake website and waste of money.
Response from MayrakiAug 6, 2025
Hi Clara, We're sorry to hear about your experience and would like to understand more about what happened. Mayraki is a legitimate brand, and we take customer concerns very seriously. Please share your order ID and let us know more about the issue you encountered so we can assist you properly and work on a resolution as soon as possible. We’re here to help and make things right. Warm Regards, Mike MAryaki Support team
elaheh D.
Aug 4, 2025
Order ID: 10172126
Order ID: 10172126 This is the fifth time I am contacting you regarding my order placed on July 4th. Despite all my follow-ups, I have not received any update about the shipment, nor have I received the package. My efforts to resolve this issue have been completely ignored, and I find this level of service unacceptable. At this point, I no longer want the package. I am requesting an immediate refund for the full amount paid. You have to process my refund without further delay and stope acting like a scam if really you are not!
Response from MayrakiAug 5, 2025
Dear Elaheh, Thank you for your feedback, and we’re truly sorry for the inconvenience caused. We understand your frustration, and we apologize for the delay and lack of timely updates regarding your order. There have been some unexpected issues in our shipping process, and we are currently checking the status of your parcel. If it is confirmed that your order was lost in transit, please rest assured that we will issue a full refund immediately. We never intend to cause any stress or doubt, and we are committed to resolving this for you as quickly as possible. Our team has now prioritized your case, and you will receive a direct follow-up via email shortly. We appreciate your patience and sincerely apologize again for the experience. Kind regards, Mike Mayraki Support team
Olive S.
Aug 4, 2025
Bad service
Scammer !! be alert from them
Response from MayrakiAug 5, 2025
Hi Olive, We're sorry to hear about your experience and take comments like this very seriously. Mayraki is a legitimate brand, and we are committed to providing quality products and service to our customers. If you’ve encountered any issues with your order, please share your order ID and details of your concern so we can investigate and assist you promptly. We’re here to help and resolve any problems you may have experienced. Warm regards, Mike Mayraki Support team
Sagar K.
Jul 29, 2025
Worst experience, no delivery yet
Update - 08/08/2025 Same issue yet, they said they found my tracking and order status will be updated in one week, again, nothing same story told, being apologetic is not enough. The company really needs to do something with its logistics provider or ship a new product out. I really want to try the product but seems they are not interested in sending one. Every week I need to follow up and they say the same thing. Remember this was shipped 19 June, looks like they want to break a record here !! They take no effort to resolve and send a new product only emails to say they will chase the shipping company. We are in a phase where deliveries are done within a week and this has taken significant amount of time but still this company wants to wait and see when it will be delivered. outrageous !! FRUSTRATED CUSTOMER !! Order number - 10171250 I ordered the product way back on 17 June and the status said it was shipped on 19 June, I thought wow they are so quick great ! Waited for 2 weeks as that is the standard timeline for UK they say, nothing updated sent a chaser they said they will check and come back and a few days passed, fast forward have chased about 7 times now, all they can say is they are still checking with courier on it and how worse it could it be that they have no proper systems to track when they say we are trying to figure it out. They promised as of last week the tracking will be updated but still nothing. This is the 6th week after it has been shipped. Glad I didnt opt for subscription service as this is worse timelines.
Response from MayrakiJul 31, 2025
Dear Sagar, Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing this delay must be, especially after placing your order back on June 17 and expecting timely delivery. While your order was indeed shipped on June 19, we regret that it has taken far longer than anticipated to arrive. Please know that we have been actively coordinating with the courier to get a clear update on its status and whereabouts. We completely agree that this experience has not met your expectations or ours and we are truly sorry for the lack of timely resolution. If your package has indeed been lost in transit, rest assured that we will either reship your order with priority handling or issue a full refund, depending on your preference. Once again, our sincere apologies for the inconvenience caused, and thank you for your patience and understanding. Warm regards, Sofia MAyraki Support team
Customer
Jul 25, 2025
Scam
It took me one month to receive my order even though I asked to cancel my order before shipping, they shipped anyway. I requested a refund after sending back the product, they didn't issue a refund after a month later they received my product. Their service is very unprofessional, they apologized for the delay but they don't take any action.
Response from MayrakiJul 26, 2025
Hi There! We're truly sorry to hear about your experience and understand how frustrating this must have been. Please accept our sincere apologies for the delay and inconvenience you've encountered. To help us resolve this as quickly as possible, could you kindly provide your order ID? We want to make sure this is addressed without any further delay and ensure you receive the resolution you deserve. Thank you for bringing this to our attention we take your feedback seriously and are committed to making this right. Sincerely, Mike Mayraki Support team
Laila
Jul 14, 2025
Very Disappointing
Very Disappointing – Avoid This Company I placed an order and never received the item or even a confirmation email. Despite reaching out, I have not been issued a refund or any proper response. This feels like a scam, and I DO NOT RECOMMEND this company at all. Stay away!
Response from MayrakiJul 14, 2025
Dear Laila, We're very sorry to hear about your experience, and we completely understand your frustration. Please know that this is not typical of the service we aim to provide. To help us resolve this for you as quickly as possible, we kindly ask that you share your order ID. Once we have that, we’ll make sure your order is located and delivered to you without further delay. Your satisfaction is important to us, and we’re committed to making this right. Sincerely, Mike MAyraki Support team

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About Mayraki

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