MayrakiReviews of hairmayraki.com

Response from MayrakiFeb 25, 2026

Hi Cori, We’re truly sorry to hear about your experience and completely understand how frustrating this must feel. Waiting longer than expected for an order especially without clear updates is never ideal, and we sincerely apologize for the inconvenience this has caused. We’d really like the opportunity to look into this properly for you. Could you please send us your order ID? Once we have it, I will personally make sure to follow up with our fulfillment team and place your order on priority to help move things along as quickly as possible. Your satisfaction is very important to us, and we want to make this right. We’re here to help and will do our best to resolve this for you as soon as we receive your details. Thank you, and we hope to hear from you soon. Kind regards, Mike Mayraki Support team

Response from MayrakiFeb 7, 2026

Hi Jas, Good day, we’re very sorry for the concern and frustration this has caused, and we truly understand how worrying it can be to see a charge without receiving an order confirmation. This is definitely not the experience we want for our customers. Please send us your order ID , and we’ll personally check the status for you, provide a full update, and make sure your order is processed and delivered as soon as possible. We appreciate your patience and the chance to make this right. Sincerely, Mike Mayraki support team

Response from MayrakiJan 25, 2026

Hi Jeet, We’re truly sorry to hear about your experience and understand how frustrating this must be. Please accept our sincere apologies for the inconvenience caused. Regarding the product date, we want to clarify that our products are not expired. The date shown indicates the expiry date, and the product remains safe and effective within this period when used as directed. That said, we absolutely understand your concern and want to make this right for you. Please send us your order ID so we can immediately review this and arrange a replacement for the product as a priority. We’re also sorry to hear that your express delivery did not arrive within the expected timeframe. Once we have your order details, we will investigate this with our shipping partner to ensure it’s properly addressed. We value your trust and appreciate the opportunity to resolve this for you promptly. Warm Regards, Mike Mayraki Support team

Response from MayrakiJan 23, 2026

Hi Maria, We sincerely apologize for the frustration and disappointment this experience has caused, and we appreciate you taking the time to share your concerns. We would like to reassure you that your orders #10182701 and #10182214 have already been processed. Once the carrier completes the shipment handover and uploads the details into their system, the tracking numbers will be generated and shared with you automatically. We understand how upsetting it is to be left without updates, especially when you are in the middle of a hair treatment, and we truly regret the lack of visibility during this time. Regarding shipping options, we would like to clarify that express shipping is an optional carrier service and does not bypass standard processing timelines. We are sorry if this caused any misunderstanding, as it was never our intention to mislead. We acknowledge that our follow-up did not meet your expectations, and for that, we take full responsibility. Your feedback has been escalated internally so we can improve our communication and service moving forward. Thank you for your patience. Please rest assured that we are actively monitoring your orders and will provide the tracking details as soon as they are available. Sincerely, Mike MAyraki Support team

Response from MayrakiJan 23, 2026

Hi Kalpana, We sincerely apologize for the delay and for the frustration this has caused. This is certainly not the experience we want any of our customers to have. Please rest assured that we will process a 100% refund for your order. Our team is already taking action to ensure this is completed, and you will receive a notification once the refund has been successfully fulfilled. We truly regret the inconvenience and appreciate your patience while we resolve this matter. If you need any further assistance, please feel free to reach out to us directly so we can ensure everything is handled promptly. Sincerely, Mike Mayraki Support team

Response from MayrakiJan 14, 2026

Hi Smita, thank you for sharing your feedback and we’re truly sorry for the concern with your recent order. We’ve checked on your order #10182665 and want to reassure you that it is currently in queue for fulfillment. Our fulfillment process typically takes 3–5 business days, and once the order is fulfilled, your tracking number will be sent right away so you can monitor the shipment. Regarding the issue you encountered with our customer care line, we apologize for the inconvenience and are currently looking into it to ensure smoother communication moving forward. We truly appreciate your patience and understanding, and we’re looking forward to getting your order delivered to you soon. Kind regards, Mike Mayraki Support team

Response from MayrakiJan 9, 2026

Hi Trisha, Hi there, thank you so much for taking the time to share this with us. We’re truly sorry for the worry and inconvenience this delay has caused we understand how frustrating it can feel when an order hasn’t shipped yet and communication falls short. Please rest assured your order is not a scam. Our fulfillment normally takes 3 to 5 business days, and we’ve already placed your order under priority processing so it can be prepared and shipped as quickly as possible. As soon as your package is fulfilled and handed over to the courier, we will immediately send the tracking details so you can follow its progress. Again, we sincerely apologize for the delay and the trouble this has caused, and we will make sure to keep you updated every step of the way. If there’s anything else we can do in the meantime, we’re here to help. Kind Regards, Mike Mayraki Support team

Response from MayrakiJan 8, 2026

Hi Henri, Thank you for sharing your feedback, and we sincerely apologize for the delay regarding your order. We understand how frustrating it is when a delivery does not arrive within the expected timeframe. We will be checking on your order right away and will make sure to expedite the shipment immediately. Thank you for your patience, and we truly appreciate the chance to make this right. Warm regards, Mike Mayraki Support team