Daryl
It really works! A fantastic product with amazing customer support
My wife's review: I was very skeptical when a friend recommended the Regrow MD laser hat, but I was desperate about the menopausal thinning that had left a noticeable hole at the front of my parting. I'm so glad I gave it a try. The results are real. I started in April, using it for 30 minutes every other day. Within three months, I saw new baby hairs. Within four months, two different hairdressers spontaneously commented on all the new growth! By October, the thin patch was noticeably smaller, and I was finally regaining my confidence. My advice: Be consistent. I even packed the hat in my hand luggage for trips. (A minor note: my scalp was sensitive in hot sun for the first two weeks). The customer service is just as impressive. When my battery pack stopped working, I was worried about losing my progress. The Hairmax team was amazing. Annerie was super helpful (UK phone line support) and then Josh (US sales and service lead) arranged a video call to troubleshoot along with Jon from the UK. It seems likely I had caused the problem by using a different charger. (do not do this! only use the dedicated charger they supply.) Even though it was most likely my fault, they sent out a replacement immediately, which arrived from the US in two days. They even upgraded me to a new, faster model. This is an expensive product, but the results and the incredible support make it worth it.
Response from HairmaxNov 4, 2025
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re truly delighted to hear about your wife’s positive experience with the Regrow MD Laser Cap and the amazing results she’s seen. It’s inspiring to know that her consistency and commitment have paid off and helped her regain confidence. We’re equally thrilled that our customer support team, including Annerie and Josh, could assist so promptly and ensure everything was resolved smoothly. Your kind words mean a lot to all of us at Hairmax — we take great pride in standing behind our products and providing the best service possible. Thank you again for trusting Hairmax and for sharing your story. We wish you continued success on your hair growth journey!