Jennifer S. H.
Unfilled order
I have sent several emails snd messages through Facebook about not receiving my whole order. No response back. Very poor customer service!
Hairgrowthco is listed under Hair Care & Styling.
Hairgrowthco (hairgrowthco.com) has 31 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
31 approved reviews, newest moderated first
Jennifer S. H.
I have sent several emails snd messages through Facebook about not receiving my whole order. No response back. Very poor customer service!
Paula M.
I placed an order in June and have not received it yet. The tracking I received shows that the label was created but the product was never received by the post office. I have tried multiple times to contact customer service but have only gotten automated responses. I have never been able to get a response from a person.
Margi K.
This review is for PalmtradFZCO/HaloGrow which seems to be the same scammers from Dubai! Caveat Emptor! They are known for double billing, false promises, failing to cancel orders even when notified immediately after ordering, no real customer service, refusing promised refunds, sending tens of emails all contradicting others. (I suspect the writers of the fake emails use wrong names and photos). I know this because I ordered on July 20, cancelled immediately when I saw the double billing, and am still going through it today, July 27, 2026! What a waste of my time! If not careful they exhaust you into giving up. Don't let them succeed! And NEVER PROVIDE A CREDIT CARD NUMBER. I ordered through Pay Pal, thinking they protect their customers, they do not! My first case with them was closed in favor of THIS SELLER, believe it or not! Their rules protect themselves! I will visit my personal banker today and know they can help me. A company with such criminal intent in the US would not be allowed to continue, at least before 2024. From now on before ordering, I will always check reviews on trustpilot. Sadly illegitimate companies like this one will not permit reviews on their sites so as not to loose customers! Say strong everyone and let’s hope all scammers wind up in prison where they belong!
Elizabeth C.
I originally ordered 5 bottles of HaloGrow. Since then This company has sent me 3 additional orders I did NOT make. They have altered their original guarantee from 180 days to 30 days. I have returned 2 items at my own expense and have never received a refund. In addition, the product does not work. HaloGrow is an unconscionable company. Stay away from them.
V J.
I ordered hair products since June and I haven't received anything. I emailed customer service but I keep getting put off & strung along with no solution. Do not trust this company with your hard-earned money.
Don
They're SCAMMERS! I've placed an order on June 6th and they haven't even shipped it. it says shipping label created usps is STILL awaiting the item. They of course refuse to send me a refund because they're scammers and they're dodging my emails. They also conveniently don't have a customer service number either. This is why I try to stay away from small companies, STAY AWAY from this terrible scamming company!!
Chelsea F.
If I could give them 0 stars I would. I have reached out to this company over 7x through email, fb and IG post. Their site says they ship within 24 hrs of your order. I placed my order on the 6th and it a label was created the next day and there hasn’t been any movement since. I’ve heard nothing since. I went on their social media and they’re several other customers like myself who have not received their order who also have no gotten a response back from them who commented on their post; still nothing. They don’t respond with an update; only a default message. I believes they’re either sold out and don’t want to say anything or this is a fraudulent company. Either way. I would like money back.
J.Hooper
biggest AI slop anyone could ever ask for. No idea how this is even legal... Do NOT buy from them.