HairextensionbuyReviews of hairextensionbuy.com

I purchased flip in hair extension - it has arrived with very poor quality of hair and product. I want to return it for a refund which is simple ? No - I keep getting chased with emails about Exchange, what is wrong with the product, why don't you like the product which is delaying my refund. After a week of trying I have not been provide with any return address and want to charge 30% restock fee. China based company. Avoid.

I sent a photo of my hair colour so that they could match the hair extension they recommend a colour & I purchased that colour. When I received the hair extension the colour did not match. I returned the item & asked for an exchange as I didn't want to pathetic 30% restock fee. I posted the item & had a return to sender if undelivered. I have not received an exchange or a refund nor has my return been sent back to me. They now have my money & original hair extension that was never used & I have nothing. They refuse to send me an exchange. DO NOT BE SUCKED IN THIS WEB SITE IS A SCAM.

I have extension since many years and this hair is definitely not human hair. If there is human hair in the bundle it is max. 20%, so this would be a grade 3 hair (highest being 8) or in other measuring scales a Type D hair (A being the best). The measurement are based on how much % of synthetic hair is mixed in. I talked to the seller, they insisted it is human hair. Communication was reliable and fast. Color is nice, shipping was very slow, took for ever. I could have returned them but there is handling fee of 30% (!), and the shipment cost (to China!) is on me! Decided not to ship back but to never by again form this seller. First and last time. What I also noted was, that I wanted to leave a review but there is no possibility to chose less than the five stars! Total fraud and scam! Try out Aliexpress.com and look for Luvme hair. Extraordinary!

I ordered from this company, they took my money and no product delivered,!!!! The page bounced from my details back to their home giving me no process/ tracking order as of the order didn't exist, but they took the money out of my account!!! Can't even prove I put the order in!!!

in case the poor grammar and spelling werent indication enough. I got duped thinking i was talking to a US company, as everything indicates Pacific time zone. whole experience was crap, start to finish. unable to find a trackable method to return the hair, and ya know they cant be trusted to receive it, so, eating $200.00 on the deal unless i manage to sell it locally.

Nachdem ich über die Weihnachtstage die starken Prozente ausnutzen wollte, bestellte ich bei Hairextensionsbuy.de. Es verzögerte sich aufgrund der Feiertage alles und ich erhielt mein Paket nachdem ich am 25ten bestellte, am 4ten Januar. Leider war in dem Paket nur ein Teil der Bestellung und als ich dann die Reviews im Internet sah, ahnte ich schon schlimmes. Jedoch war der Support hingegen aller schlechten Erwartungen durchweg positiv und ich erhielt mein 2ten Teil der Bestellung mit Expressversand. Qualität 1A. 4 Sterne, aufgrund der kleinen Beschwerden, jedoch Support und Qualität sind super!

I canceled my order according to their policy a few weeks ago and they still have not refunded my money. I tried to call them, but it keeps going to the answering machine. They are a SCAM. Please do not order from them.

I ordered hair extensions and spent an extra $25 to have them delivered within 2 days. I never received my package and I have bought from this company before and have never had to sign for a package. I received an email saying the package was return to them and I asked them politely for my money back because I never received anything they said no and sent me a tracking number. I tried the tracking number and went to my local UPS and couldn't find anything. I just got off the phone with them, the gentlemen told me he would refund me my money once they get the extensions back. I told them they already have them because I have an email saying they were returned. I just want my money back for a product I never recieved. Horrible customer service and I feel like I was SCAMMED... DO NOT BUY ANYTHING FROM THIS COMPANY. and on the site they said they do happily refund your money, obviously not!!!