Helena
Defective Pumps on products
I ordered 7 Wella Flowing Form Smoothing Balms 3.38 oz 4 of the 7 were defective & not pumping out any product.
Our store specializes in helping you find discontinued hair and beauty products. Our mission is to reunite customers with the products they've come to love and miss, and for the lowest price possible. As a small business, each order receives our personal attention, and we look forward to longstanding relationships with our customers.
HairCareAndBeauty.com (haircareandbeauty.com) has 1,734 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Helena
I ordered 7 Wella Flowing Form Smoothing Balms 3.38 oz 4 of the 7 were defective & not pumping out any product.
Tom W Y.
I have used this product for MANY years. The Matrix Biolage styling Gelee I I received was very watered down. I do not believe it could be called a Gel.
Kim A H.
items came with tape over the top of the bottle, does not smell the way the product I ordered is supposed to smell- I think I was given a cheap imposter and charged for the costlier name brand? No one will respond to my emails regarding returns. Will NOT buy here again. That's what I get for trying to save some money? Never again.
Response from HairCareAndBeauty.comJan 19, 2021
Dear Buyer, Please be assured we guarantee all of our products. We tape all liquid bottles as required by carrier to avoid leakage. We will be happy to help you with a return.
Teresita
I was sent the wrong items
Joyce
You sent me 6 bottles of the wrong product. I ordered MATRIX AMPLIFY THICK LIFT LIQUID VOLUMIZER. YOU SENT ME ROOT LIFT Very disappointed
Judy
I order a Sebastian Cellophanes from here, and were fake. I order another color in a different resource and the texture were different. I used the each on different people and the one from this resource was literally water, and did everything correct and didn't work out at all.
Response from HairCareAndBeauty.comAug 24, 2020
Please be assured we guarantee authenticity of all of our products.
Trouble
The shampoo and conditioner sets I ordered are old products. The smell is off, the consistency isn't right and you have to use more than you normally would. I would imagine it doesnt clean or condition your hair like it should because it is old stuff.
Travis R.
One of the tubes was more than half empty. It looks like it leaked during transport. I am really disappointed since I paid $40 a tube.