MelindaApt 17 S.
Quick ship
Quick ship, good price and good product
Our store specializes in helping you find discontinued hair and beauty products. Our mission is to reunite customers with the products they've come to love and miss, and for the lowest price possible. As a small business, each order receives our personal attention, and we look forward to longstanding relationships with our customers.
HairCareAndBeauty.com (haircareandbeauty.com) has 1,734 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 39 reviews with 2 stars · Clear filters
MelindaApt 17 S.
Quick ship, good price and good product
shelly
I ordered 2 bottles of Bed Head Foxy Curls Contour Cream which is a white gel. The product I received from HairCareAndBeauty is brownish instead of white as usual in both bottles. It made me suspect that the product in the bottle was not what it was supposed to be, and also made me afraid to use it on my hair. I contacted TIGI the manufacturer of Bed Head and they pointed out to me that the product was expired. Not just a little expired, but WAY expired. One bottle expiration was 08-30-12(2012 which is almost 6 years expired!) and the other 01-14-14(2014). Hair care and beauty issued me a refund but I will not being buying from them again.They have lost my trust.
Tony B.
Sarah seems to be in a hurry to put in the order , and jump to the next call , i asked her if she was the owner, to which she responded What's the difference? to that i replied we'll if you are not the owner! then you are getting paid by the hour no need to rush, or at lest say when the items that are sold out , will be available to purchase, other then they come when they come LOL. Great Answer !!!!!!!!
Steve W.
I received the wrong product and sent a friendly, unassuming email to let the company know about it. There has been no reply from the support team. However, the shipment arrived VERY quickly; too bad it wasn't what I ordered. Mistakes happen, but since I had never heard of this company, I began to think that I might have been ripped off by a fly-by-night operation. The fact that I have been asked to write a review tells me that they are most-likely reputable. I assume that I will be contacted now; hopefully with a quick resolution. It's now 5 days later, and still no response from the company after several attempts to resolve this matter. I guess I have wasted my money. Following day: I received a call from customer service today. I was credited a 20% refund ($8) to compensate for this issue. I agreed to change my feedback and so I raise the rating to 3 stars. In the end, this purchase was a lot of effort.
Jenny G.
Does not do the work as described. not worth the price.
Response from HairCareAndBeauty.comSep 28, 2016
We are sorry to hear that this product did not work for your hair type. Please contact us by phone or by email and hopefully we can help you with a product that is right for you.
Amy M.
The redken product I received was old. The bottle on the outside was dirty and the product on the inside was cloudy and had some bacteria looking substance float inside of it. I would of returned it but wasn't worth paying shipping to send it back . I will not reorder from this company.
Response from HairCareAndBeauty.comSep 28, 2016
We are really sorry to hear that your experience was not as expected. Please be assured we always stand behind our product. Please contact us by phone or by email, and lets see what we can do to make this right. Thank you,
Mk
Same as title
Response from HairCareAndBeauty.comJul 27, 2016
Dear buyer, Please be assured all of our products are new and unopened. The product you purchased has been discontinued for some time. We always stand behind our product.
BC
All the bottles were leaking upon arrival. The tape used to secure the lids did not work.
Response from HairCareAndBeauty.comJul 28, 2016
Dear Buyer, Please contact us directly and we will be more than happy to resolve the issue to your satisfaction. We do our utmost to protect all liquids for transit, unfortunately, some leakage may occur due to extreme heat in transit or in mailbox. Thank you,