dawn p B.
Well if this is the company I purchased…
Well if this is the company I purchased shampoo and conditioner from I paid for rush delivery and didn't receive it for 15 days.
Our store specializes in helping you find discontinued hair and beauty products. Our mission is to reunite customers with the products they've come to love and miss, and for the lowest price possible. As a small business, each order receives our personal attention, and we look forward to longstanding relationships with our customers.
HairCareAndBeauty.com (haircareandbeauty.com) has 1,734 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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dawn p B.
Well if this is the company I purchased shampoo and conditioner from I paid for rush delivery and didn't receive it for 15 days.
Me D.
Ordered medium toothbrushes got soft. The whole reason I purchased was for these.
Juan L.
Great service , great prices, great variety of Products.
Diane E R.
I wrote an email saying one of my bottles of shampoo leaked all over during shipping Never heard back. Love the shampoo. Diane Roth
Response from HairCareAndBeauty.comApr 29, 2019
Please accept our apology for the delayed reply, per our vacation notice, the office was closed for a holiday. A refund was applied to your account as soon as we returned. Thank you,
kadym
When I opened the shampoo the consistency was runny compared to what I'm used to with this product and the bottle wasn't completely full. The conditioner seemed okay but because of the shampoo I decided I didn't trust that it was the real product. I emailed and received a response right away with an apology and a prepaid return label. Great customer service! Bummer because I didn't feel like it was the real product and had to buy locally at full price because I was out.
Response from HairCareAndBeauty.comDec 27, 2018
We're so sorry you weren't happy with this product. Please be assured we guarantee 100% authenticity of all of our products. We always stand behind our customers, and have processed a full refund for this order,
Isabel
The product i ordered was a gift and i received an old box with wrapping plastic cut at the top very disappointed especially because it was not inexpensive.
Nelson K.
They were good in mailing the product however the mark Up on it is a Scalping. When The product was being sold in the beauty parlors they were $16 now I had to pay over double that price. However, this is America and this is how we live here, we Take advantage of one another in order to feed our own. Over All, I'm happy I was able to get the product.
Response from HairCareAndBeauty.comDec 10, 2018
Dear buyer, we are happy to hear that you are happy with the product. It is a very hard to find our products and we do our utmost to offer all products at a very fair low price, The same product is offered on Amazon for double.
Victoria M.
I finally got the the product after almost a month. While I'm absolutely thrilled about the product, I think their logistics need to be worked out.
Response from HairCareAndBeauty.comDec 10, 2018
Our sincere apology for the delay, the e-payment cleared through paypal while we were closed for a holiday causing a slight delay in shipping.