Mary N.
My experience was pretty good
I love the product and being able to order through this company. I had trouble negotiating the website and ended up calling in my order. The rep was very nice.
Our store specializes in helping you find discontinued hair and beauty products. Our mission is to reunite customers with the products they've come to love and miss, and for the lowest price possible. As a small business, each order receives our personal attention, and we look forward to longstanding relationships with our customers.
HairCareAndBeauty.com (haircareandbeauty.com) has 1,734 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mary N.
I love the product and being able to order through this company. I had trouble negotiating the website and ended up calling in my order. The rep was very nice.
vernita A.
I ordered some Biolage hair products that came in a few days but one of the products was the wrong order. I reached out to Haircare and Beauy and the matter was corrected promptly and with courtesy. I look forward to doing business with this company in the future.
Santha B.
very good service
Ross V.
Everything was great, except for the lack of enough packaging.....box too big, however no harm done....otherwise 5 star
Melody
Got most of my order quickly. I had to contact customer service for 2missing items.The items were shipped quickly and I am satisfied with their service.
Response from HairCareAndBeauty.comJun 17, 2015
Thank you for your feedback! We're so sorry about those two products, and we're glad we were able to reship those to you promptly. We hope you shop with us again to enjoy a completely seamless and satisfactory experience :).
AG
At first I thought I ordered the wrong product since the one I am used to is thicker (more serum like, not as liquid) but I realized after using it a few times that the most "liquid" part of the product sits on top and once you've gone through that, its texture is similar to what I am used to. Otherwise, fast shipping - and good prices.
Response from HairCareAndBeauty.comJun 1, 2015
Thank you for your feedback! Many hair products often settle with time, and giving it a quick shake before use can do the trick. We hope you shop with us again in the future.
Erin M.
Found the "wet" brush for a decent price. Ordered 6 brushes- to stock up and send brushes to relatives' homes too. Package arrived more quickly than expected- got very excited and was impressed - until I opened it I discovered all 6 brushes were crammed into the single small ups express box. Two of the brushes were deformed. The plastic bristles of the brushes were crushed into 90 degree angles. Within a day customer care reached out to me and fully refunded the cost of the damaged items. This swift action demonstrated that my business is appreciated and my satisfaction is valuable. This is a reputable online business.
Response from HairCareAndBeauty.comMar 10, 2015
Thank you for your feedback. Our apologies again for any damage incurred, and we hope you enjoy your purchase!
Mary Anne C.
Thought I researched this price well until I found it the day it was delivered for $15.99 per bottle.