Haibike USAReviews of haibike.com

I've had the bicycle about six months. This is my first ebike. It is a Haibike 6. It rides well but the removable battery is a nightmare to remove. Absolutely terrible engineering, so fiddly and difficult. Additionally, a very poorly engineered flimsy plastic cover for the battery is not robust. In the past few days, the bike power has failed repeatedly on several rides. The bike dealer tells me this is a common fault with Haibike!! The dealer has fixed the poor battery connection by making the battery almost impossible to remove for charging. AVOIDHaibike and don't believe a word about 'great German engineering'. Sadly I cannot return this bicycle and choose another brand.

I purchased a Haibike SDuro Hardseven 8.0, in December 2020, ( i am in the UK) i purchased it from our local Puffing Billy Cycles shop, the bike cost £3129, 12 Month Warranty, After a 1000 miles i had it serviced, it was recommended that the chain was very slightly worn, that i may be better to replace it to save wear on the cassette, but the new chain jumped a couple of the small high range cogs, the shop told me the cogs had some wear, so they put the old chain back, & it ran ok, i said to the proprietor of the shop, surely this cassette is covered by the 12 Month Warranty, they said no, Haibike do not cover the SRAM running gear, what kind of a Warranty is that, it useless. thats like buying a new Ford car & the Ford Company saying, we dont warranty the gearbox as its not our make. I now have to purchase a new cassette & pay for it to be fitted as well, in less that 12 Months. I contacted SRAM, but they send you around in circles. The Haibike itself is a well made product, but the running gear is not fit for purpose on this type of bike, I am in my 74th year so i am not tearing around on the bike, or using it over that rough a terrain. I would not purchase another Haibike fitted with SRAM running gear.

Ich habe mir im Juni 2018 ein Tracking Rad von Haibike gekauft. Nach 2500 km waren die Bremsbeläge hinüber, der Zahnkranz defekt,(6.und 7. Gang springt die Kette über, beim Sattel die Schrauben abgerissen, die Pedale ausgeschlagen und nach 5000 km ist die Felge ausgerissen, ( auf die warte ich jetzt schon 13 Tage. Keine große Unterstützung vom AFS Fahradland Günzburg. Herbert Kauer Friedhofstraße 14 89561 Discgingen