Habit NestReviews of habitnest.com

I downloaded the app. I had used it a couple of years ago and loved it. Then I went through some hard times and stopped. I have redownload it and paid for a year, but after six days the app prompts me to pay for a subscription. I contacted customer support and have only had one email in four days, asking for proof of purchase due to the fact that they can find the account, but not my payment. I sent that in, and haven't heard anything since. The customer service is not responsive and the tone of the only email was flippant. The chat bot appears rudamentary. UPDATE: Thank you for your reply. The work around on the back end seems to be taking effect. I appreciate the explanation of you being the only one who is available to answer emails, I understand how that could slow the process down. Looking at the original email that I received, it could be that I interpreted the tone as flippant because it felt very casual. However, I am more than willing to accept that my interpretation could be colored due to a generational difference. Still think that the chat bot might could do with a little work. I have changed my rating because the app is the only one that I have used that really does all the things that I need. I am looking forward to continuing to use it.