Gym SourceReviews of gymsource.com

My daughter and son-in-law recommended Gym Source after they installed an impressive gym in their basement. I duplicated a smaller version in my basement complete with gym (rubber) flooring (a product carried by GS and installed by one of their recommended installers) and mirrors. GS was great to work with in not only selecting the equipment that met my needs, but the delivery and installation as well. When I recently moved GS came in and disassembled the equipment, relocated it to my new home and re-assembled. The GS staff was great to work with and helped with suggestions for placement of the equipment. If you need gym equipment - go to the expert (GS)!

Either the wrong machine was delivered or the delivery men set it up incorrectly; they left and told us to 'call service'; repair man who came out a week later was very nice & knowledgeable but couldn't fix it, another part needed, and each time another part was required and had to be ordered; did receive a call from someone high up in the chain (finally), told him at this point, I wanted a new machine or he could come and get this one, I feel that the machine is compromised and I don't want it and he assured me that they will get me a brand new one, hope he is able to honor that.

Mike and team at Gym Source went out of their way to be helpful from the moment I walked in the store. I planned to just review flooring options and ended up with a new floor AND new equipment. Mike worked with me on selections, price and delivery options to fit my needs. He answered all my questions, emails and phone calls with enthusiasm and eagerness to please. Customer satisfaction stands out as their #1 priority and it shows.

This was a great experience except the brand new gym flooring the guys installed was covered in dirty boot marks from the guys installing it. They were friendly, professional except for their dirty boots. I had to clean it after they left.

I appreciate the help I received from you guys On my last purchase. I look forward to returning again soon.

Went into the store on a Saturday thinking that it was time for me to really change my home gym options. I had spent time on the internet reading up on various machines, dealers, etc. etc. etc. I was determined to not only go big on this but to do it with a dealership who could understand where I was coming from - and one who would be there to support me with any service needs after the sale. As soon as I went in I was greeted by the manager, John Geraghty who promptly asked me what my goals were. He didn't push anything on me at all...just wanted to know what made me tick in terms of exercise and meeting my goals. He showed me a few machines. Went into detail about the pros and cons of them...encouraged me to read up on them and basically just opened the door for me to think about the bigger picture. What he didn't know was that that first meeting wasn't so much about the machines, it was more about Gymsource and about him. I liked what I heard. A lot. I went home, did some research and then went back the store with my wife on Sunday. Over the course of two hours we decided what worked for us, what didn't, what made sense and most of all, we established a rapport with John that I believe really allowed us to get very comfortable with the purchase. It was a big one. We set up a major gym in the basement, had John and team install flooring - within a week - and then the machine delivery came. Three guys. Showed up exactly when they said they would. Over the next two hours they assembled the gym perfectly, placed everything where we needed it, took all the boxes away and left us just smiling ever since. Can't say enough positives about these folks. And let me add one more thing, if you are serious about buying serious machines, don't waste your time thinking about buying on the internet, assembling them yourself etc. It's simply not worth it. If you are the type of person who is interested in quality machines and professionalism, Gymsource - and John - should be your first and last stop.

Representative was helpful

Friendly, knowledgeable staff and great products! Never leave empty handed!