Adrian O.
I would give zero Stars if possible but …
I would give zero Stars if possible but according to a review I have to at least leave one which in my opinion is being too generous with this scam of a company. Absolutely the worst company that I have ever attempted to buy from online. I use them because they accept Bitcoin I was trying to see how easy they have made it for their customers to be able to purchase gift cards to use in store. This morning I attempted to buy a Target gift card I did everything that the prompts asked me to do, cut & paste address to my Bitcoin wallet. They took the money out of my wallet instantly I got a email from Bitcoin confirming that the transaction was successful. But then turned around and got a message from gyft saying the invoice was not paid in full and my code had expired. When purchasing with Bitcoin a address is given and expires after 15 minutes of non-use the transaction literally took less than 1 minute to cut and paste an pay. After seeing that the invoice was actually paid in full because they took the full amount (plus a $4 fee that they don't disclose) I called customer service to ask them what was going on. The customer service was so unprofessional! First he couldn't even find my account, second, he was actually acting like my phone call was ruining his day. Third he literally did not know what to do. He had no solution other than to tell me to wait for a refund and that it was showing in his system that it was being processed. He stated twice that because today is Sunday that I could expect to see the money by Thursday and if not to call back on the following Monday. Like what the hell? Why do I need to wait to get my own money back they didn't wait to take it!! Stay away from this company!!! I will be reporting with the BBB that's for sure! Consider yourselves warned.



