GyftReviews of gyft.com

Worst experience in my life, first time I bought a Cabelas card and Cabelas said is was fraudulent and the $100 disappeared , customer service tells you to wait 48 hrs for reply from them, right 4 days later still nothing, when I complained online about problem they told me a phone number I’ve had for 22 years is not valid , so no service, don’t use this app, you’ll be embarrassed when you give it to someone and they tell you it ripped them off, customer service is a joke at Gyft company, probably a 9 year old kid running the place. John G Ziegler

I received a virtual gift card for a local business. The person who gave me the gift has bank records that show he paid the local business, but in fact, the money apparently went to Clover. Clover cannot be redeemed through a QR code so that same money was then turfed to Gyft. I was forced to download the GYFT app on my iPhone in order to redeem. HOWEVER, although it shows up online on the Mac app, that same gift card is not on the iPhone version of the Gyft app. I cannot carry my Mac to the business so I cannot redeem. Calls to customer service are answered by a person who can only tell you that you will receive an email within 24 hours! No customer support, no ability to access the gift, nothing. I finally went through Gyft on safari on my phone and found the QR code- but the phone app simply does not work and when a customer buys a gift card from a local business they have no idea it is going through TWO internet businesses, at least one of which is hugely flawed.

I wish I'd never tried to use their service

I should have read the reviews here first... terrible experience they basically stole my money with no explanation. AVOID AVOID AVOID

I'd never heard of gyft until today when I received an email with my password reset link. I never signed up with gyft, therefore I wouldn't have requested a password reset. Do not use this app!!

I'd give them zero stars if I could. I had never used them, signed up for them or even heard of them until I started getting requests to reset "my" password. I've tried numerous times to email them and let them know and they just flag whatever acct is using my email address and tell me to reset my email password (which of course I did immediately). I've now received like 5 or 6 emails to reset my password. And customer service is terrible as they've only replied to like every other email I've sent. So one of the last ones I sent asking them to not allow any account opening with my email just for got ignored.

I HAD AMERICAN EXPRESS PUT A WATCH ON THIS COMPANY AS GYFT CARDS ARE EITHER MARKED “PENDING.” OR ARE UNUSABLE

I attempted to purchase a $25 gift card however, a message popped up that there was an issue processing my order and I would have to wait 48 hours for the issue to be resolve. Considering that I needed the gift card right away I opted to cancel before processing. I thought everything was okay until I received an email shortly after saying my order was processing and pending. I immediately called and spoke with a representative who assured me that the refund had processed and I would get my funds in 24 hours. I asked could I be sent an email confirming that and after being put on hold for 5 min I was told that it wasn’t an option. I asked for a supervisor who confirmed refund was processed and she sent an email confirming refund and that it would be 10 DAYS BEFORE I RECEIVED MY MONEY!! What happened to the 24 hours??? !! Gyft sucks! Stay away!!!