GUNNAR OptiksReviews of gunnar.com

Glasses are pretty expensive, but good quality. Chat support was quick and responsive. Disappointed that I received 2 codes to use for my purchase, one for a discount and one for a free case but was then told I could not use both.

The prescription options are, frankly, stupidly expensive. But nobody else makes prescription glasses with explicit design decisions aimed at people who wear headphones all the time.

Decent haven’t recieved in game content for mw2 calling card for special edition glasses yet not sure when that will come ?

Fast and easy shipping. Payed about 100 € for the Stark blue light filtering glasses, they look really cool, bit in my opinion they are not in the good quality I was hoping to. I would rather prefear to pay double of the price and have a really good quality. The secend thing I really disslike is, the cool looking etui and everything else except the glasses, have a very strong smell, like it is some kind of cheap chinese cancer causing material. If this will be changed, I am definetelly ordering again.

Didn’t reply to my email for 3 days

First time using this trustpilot site, but the wording seems to be to review the entire shopping experience rather than just the product itself. Sorry if this gets to be "too" detailed but I'd rather go through it to lay everything on the table rather than just state the highlights (such as extreme positives or negatives) and let people think those are the only things that happen. My experience with purchasing a Gunnar Optiks glasses involved first chatting via the "contact us" page, asking about the ability to remove the "gunnar" logo thats printed directly on the glass, and about which particular glass I might want. Removing the logo is a no go it seems, which is a bit disappointing but they did point me in the direction of what seems like the right glasses. Everything about this interaction was perfectly fine and I have no complaints. So, I actually went through Amazon to purchase the ones I wanted. Turns out some versions on Amazon are "only X in stock" including the one I purchased. Odd, but fine, it is right after the holidays after all. Only problem though, is that when the package arrived, I actually received the incorrect glasses. So, in requesting for a "replacement", I found out that apparently because Amazon shows it as low stock it can't be "replaced" it can only be "refunded" and with no way of communicating through Amazon to the seller (Gunnar I presume). I applied for a refund and had to send those other glasses back. Oh well. Annoying, more than anything. While I had those glasses I did get to test them out a little bit though, and I did like the concept from them. I did find out after receiving them that the pictures on Amazon and also on Gunnar's own website contain images that have versions of the glasses that have no "made in China" sticker/tag on them, which was interesting to see is on the actual glasses. Felt like an attempt to hide where the glasses were made from unless someone particularly searched for the information which is admittedly available on Amazon if I'd looked, but I didn't see it anywhere on Gunnar's site after looking. Probably tucked away somewhere. A little shady, but at this point, who isn't selling items from China and trying to making it seem like they are local, am I right? I did decide to purchase the glasses I "actually" wanted through Gunnar's website instead of hoping it doesn't get screwed up from/through Amazon again. I had made a cart and purchased it essentially immediately, but I did end up hitting a seeming bug in how the website works; the website probably wouldn't have known my email address if I hadn't purchased, but I was pinged a few times in my email about "items in my cart" over the next few days. Nothing too untoward, but an issue to point out. And obviously, as the title states, the review was sent to me before the item even arrived, despite it being tracked. Overall, I think a 3 star review is a bit of a "harsh" choice, but apt. Nothing was particularly "bad", just a bit awkward because of the number of little things that had added up over the process. Edit in response to the reply: The email bringing me to the "review" only stated that it was in response to my "Shopping Experience" so it can obviously be very hard to tell which particular "experience" is intended to be reviewed. Someone might want to make it more explicitly clear what the intent of the review is supposed to be if it is supposed to be about one specific event.

The website would freeze when I would make a selection on the Product Information Page for a specific style. The pages weren't responding after every click and I would have to refresh. I think there is good information on the site, huge opportunity for better response time between clicks. I haven't received the product yet so can't review that yet but excited about the collaboration pairs.

Привіт! Дякую за окуляри! Вже не дочекаюсь їх доставки, надіюсь мені сподобаються лінзи та підійде оправа. Засмутило, що на сайті дуже погано працює фільтр. Неможливо відфільтрувати товари по різним критеріям, тому довелось вручну переглядати всі варіанти. Також я не змогла змінили електронну пошту в своєму аакаунті і довелось створювати новий. Старий аккаунт я також видалити не змогла. Було недостатньо фото янтарної лінзи на сайті, тому мені довелось шукати реальні фото окулярів в інстаграмі, по хештегах, на інших сайтах, на Амазоні, писати в службу підтримки щоб нарешті зрозуміти як в реальному житті виглядає лінза. Порадувала можливість примірки окулярів онлайн це допомогло підібрати оправу! Також сподобався досвід спілкування зі службою підтримки, приємний персонал, хоч і довго виходять на зв‘язок. Я дуже хотіла придбати ваші круті лінзи і зробила все можливе щоб моє замовлення нарешті доставили в Україну. Хоч зробити це було не дуже легко ;)