GUNNAR OptiksReviews of gunnar.com

I ordered 2 weeks ago, still yet to receive. Been lost, I cannot contact anyone at your company. Safe to say I am completely disappointed & not satisfied.

Similar to my last purchase I thought delivery would be much faster. I preordered something that was out of stock in hopes I would get the same delivery time once the delivery process started and that’s not the case. I won’t get it till after I leave out of town. I understand certain things are out of your control but none the less its still disappointing

I have not received my package. I received an updated email today that my item has been shipped. However, I tracked it through UPS and it shows that it was shipped last week and is now being sent back to the sender. I called UPS and they state I need to call the sender. I’ve tried getting in touch with Gunnar customer service and keep getting directed to voicemail.

Too loose. Fall off my face when i put my head down

I ordered the fallout glasses and it originally said 3-6 day shipping something like that. So I place the order and notice I accidentally typed in the wrong address so I immediately reached out to customer support and asked if they could send it to the correct address they said no problem I said while you're at it I think id also like to upgrade the to the transition lenses they said no problem sent me a link to pay the difference charged me 100 dollars and THEN told me it'd take 3-4 weeks to process and ship my ordered so I'm annoyed but it happens AND THEN after waiting a full month for these things THEY STILL SENT THEM TO THE WRONG ADDRESS WITHOUT TRANSITION LENSES after charging me extra for them

My order was placed on 10/24/24 and was “delivered” to me on 11/27/24. The correct pair of glasses have yet to arrive as of today 12/12/24 because it was shipped to the wrong customer from their lab according to customer service.

I recently placed an order through the official website after receiving an email with a discount code. Unfortunately, I forgot to apply the code at checkout and finalized the payment without it. When I realized my mistake, I promptly reached out to the customer service team via email, hoping they could honor the discount. However, I received excuses as to why they couldn’t uphold the discount. I then requested a refund so I could reorder using the code, but they failed to respond to my request. The lack of support and communication is extremely disappointing. This experience has left me dissatisfied and unlikely to recommend their service.

I only received one out of two pairs of glasses.