Nate
Hard to get into contact with
Company was fairly difficult to get into contact with. Only option was seemingly via Email as there was no number on the “contact us” page. Responses to emails took multiple business days and the order tracking feature said order was unfulfilled which had me questioning if the glasses were even being made. I had to re-upload my PD which delayed the order further, even though I used the PD tool after I placed my order. It took 3 weeks from the time I ordered until the time the glasses shipped, but I’ll give them the benefit of the doubt since this was ordered right around holidays. Swifter communication and more clarity in regards to order status's would go a long way :)
Response from GUNNAR OptiksJan 19, 2024
Hi Nate, Thanks for leaving a review. Apologies for the delay as we're still under higher influx of inquiries from the holidays and our small team is working as quickly as possible to get back. Your order has shipped and is currently on the way as of this morning. Best wishes, Terry