GUNNAR OptiksGUNNAR computer and gaming glasses are engineered to eliminate digital eye strain and block blue light. Get rid of constant headaches, improve your productivity and gaming performance with GUNNAR Blue Light Glasses.If you would like any additional information, assistance, or need to reach out to our support team, please proceed to our contact page or email us at [email protected].
GUNNAR Optiks (gunnar.com) has 5,012 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cassie P.
Ordered a pair of glasses in December 2024 for me on my husband’s account. Barely received them this evening and they were completely wrong. The frames were not the ones I ordered and the lenses were incorrect as well. Sent an email letting them know and waiting on a response. They are prescription and needed badly.
Maria
very slow customer response and support to issues, especially to new customer trying out the product
Franny De la C.
Me llegaron unas gafas intercept , despues de 2 meses de espera, queria devolverlas porque me incomoda en la nariz y al ponerme en contacto con el servicio al cliente, me dieron una direccion de entrega y solo me dicen envialo ahi, no se preocupan por enviarte un recogida y llevo 5 dias tratando de ponerme en contacto con ellos y solo no responden mis correos es como si pasaran de mi, osea que se pasan la politica de garantia por el forr*.
Gary S.
I still don’t have the package. UPS said it would be delivered today and after 30 mins on the phone they have no update. They think it’s still in California. They have NO ETA. DONT USE UPS!
TK
You sent me your stupid survey before I got my order, so: Didn't receive product I assume it won't work - otherwise u would have sent it Sent me an annoying survey for a product I didn't receive. Overall score 0 out of 100!
Response from GUNNAR OptiksJan 9, 2025
Hi TK, We are sorry you feel this way, it looks like you received your glasses 3 days after ordering and we hope you are enjoying them! Please feel free to follow up with us at [email protected] with any questions or concerns.
musa E.
Quality is not good and expensive
Response from GUNNAR OptiksJan 9, 2025
Hi Musa, We are sorry you feel this way as we try to provide the best products and services to our customers. Please feel free to follow up with us at [email protected] with any questions or concerns!
Justin N.
No communication as to when the package will arrive or when the glasses will get made. Took over one month just to make the glasses. Now waiting likely another week or two for delivery. Almost 2 months for an order of glasses to complete is pathetic, do better.
Amanda
Requested assistance with an order that was partially fulfilled as the second pair of glasses never shipped. Suddenly, the order was changed to shipped and delivered with no investigation of why the second pair was not shipped.
