GUNNAR OptiksGUNNAR computer and gaming glasses are engineered to eliminate digital eye strain and block blue light. Get rid of constant headaches, improve your productivity and gaming performance with GUNNAR Blue Light Glasses.If you would like any additional information, assistance, or need to reach out to our support team, please proceed to our contact page or email us at [email protected].
GUNNAR Optiks (gunnar.com) has 5,012 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Caitlin
I still don't have them.
Response from GUNNAR OptiksDec 10, 2020
Hey Caitlin, Thanks for reaching out to us here. We are sorry to hear that you are not satisfied with the time it took to get your GUNNAR's, due to the busy holiday season in combination with the delays due to the pandemic, USPS was having some delays in deliveries. I took a look at your tracking and happy to see that it shows as delivered and you can now enjoy your GUNNAR's! :) All the best, Kenny
ramy H.
Unfortunately, it is an expensive product Customs does not support
Response from GUNNAR OptiksDec 16, 2020
Hey Ramy, Thank you so much for reaching out to us about this. I am so sorry if there was any confusion regarding these separate taxes and duties, as we do try to make it as clear as possible in the checkout page so you're made aware in advance. The charge that you're seeing is actually not from GUNNAR Optiks, but from FedEx directly. The amount that is charged for duties and taxes is paid by the receiver in order for the package to pass through your country's customs. Again, I am very sorry if this wasn't made more clear when you ordered your glasses. I definitely will make sure that our team is aware of this and look into ways to improve this going forward. All the best, Kenny
Maggie
These glasses are too wide and too long for a female fan of Assassin’s Creed. It was disappointing. Plus they already had a scratch on them before I even tried them on. I’m sorry but very disappointed.
Jeromy
Shipping was a nightmare and I still have not received my order.
Response from GUNNAR OptiksDec 2, 2020
Hey Jeromy, Thanks for reaching out, I'm sorry to hear that there are some customs delays on your order. I have reached out to FedEx for some updates on your GUNNAR order and followed up with you via email with more details. Keep an eye out for some updates on your package! :) All the best, Kenny
Matt M.
I've called your hotline twice regarding the whereabouts of the non-prescription Maverick glasses that I ordered. I've had no response yet and the hotline goes straight to voicemail. Please contact me at your earliest convenience at 519-476-2890. Thanks, Matt Maloney
CS
I've written to customer support three times about updating the shipping address (the wrong state got auto-filled) and have not heard from anyone and its been nearly a week.
Bradley S.
Two calls to customer care # and still no call back. :(
Rick A.
Ordered a pair of reading glasses and over a month later, and 4 direct contacts, I finally just asked for my money back. Maybe the Covid crisis has really hit the business (which I hope not) but anyways good luck ordering from them.
