GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

Showing 493 reviews with 1 star · Clear filters

Shirley T.
Dec 30, 2020
I still have not received my order
I still have not received my order. When I try to track it....there isn't even a possible day of delivery or where it is in the orocess
Response from GUNNAR OptiksJan 6, 2021
Hi Shirley, Thank you so much for reaching out to us about this! We are aware that the USPS is experiencing delays across the nation due to unprecedented package increases, limited employee availability due to the impacts of COVID-19, and severe weather. I will be reaching out to you via email with more details on when to expect your package, or what we can do once we know it is lost. Keep an eye out in your email! All the best, Kenny
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Kasey M.
Dec 30, 2020
Still have not gotten it.
Still have not gotten it.
Response from GUNNAR OptiksJan 6, 2021
Hey Kasey, Thanks for reaching out! We are very sorry about the delay in shipping. We are aware that the USPS is experiencing delays across the nation due to unprecedented package increases, limited employee availability due to the impacts of COVID-19, and severe weather. It looks like someone from our team has already been in contact with you. Happy to see we have been able to solve the issue and get another pair sent out to you, enjoy your new GUNNAR's! :) All the best, Kenny
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paula A.
Dec 30, 2020
we received the pair of sunglasses and…
we received the pair of sunglasses and they were broke i sent in apicture as requested and never heard back.
Response from GUNNAR OptiksJan 6, 2021
Hi Paula, Thank you for reaching out to us about this. I'm sorry for the delay in replacing the damaged sunglasses that you ordered. I have reached out to you via email to work with you to make sure we get you your replacement glasses ASAP and you can have your GUNNAR's back to perfect! :) All the best, Kenny
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Tricia F.
Dec 29, 2020
Completely unimpressed and have…
Completely unimpressed and have requested for a return and refund and no communication back. 3 emails and no replies. Quality is not good and now I'm stuck because the company is refusing to reply.
Response from GUNNAR OptiksJan 6, 2021
Tricia, Thanks for reaching out! I'm very sorry that there was a delay on our end getting in touch with you about your return. It looks like someone from our team has contacted you and is processing your return for you. Please feel free to reach out to us with any further questions or concerns during the return process, we would be happy to help. All the best, Kenny
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Eliraz O.
Dec 29, 2020
Received the wrong glasses.
Received the wrong glasses. (ordered clear lens, got Amber) after wearing them for 10 min your head starts spinning and there is no way u can use them more then that!
Response from GUNNAR OptiksJan 5, 2021
Hi Eliraz, Thanks for reaching out to us about this! I'm sorry to hear that you received the incorrect pair of GUNNAR's and not what you originally ordered. I have reached out to you via email so we can work with you to fix this and get you the correct pair of GUNNAR's! :) All the best, Kenny
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eduardo valentin rojas M.
Dec 27, 2020
290013
Order Number: 290013 Order Date: November 27, 2020 I received my incomplete order, I need my glasses with an enigma prescription, everything else of the order arrived well, how can you solve it? thanks atte: eduardo rojas
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Alex G.
Dec 24, 2020
It's hard to review a product when you…
It's hard to review a product when you never received it despite being charged for it
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Eddie P.
Dec 23, 2020
Lens keep popping off
I ordered the Vayper gunnar glasses and the lens keeps popping off, I recently received these pair of glasses 2 weeks ago.
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