GUNNAR OptiksReviews of gunnar.com

Update: Items have been received. Representative was available on the site this time to respond to my inquiries. Friendly and provided the information I needed. Great representative when able to get a hold of someone. Also received an email in response to my review a couple weeks having these new glasses. Happy with product and representatives reaching out to confirm all is well with product. Previous Response: I called customer service though no response. No return call when left a message. Still haven’t received items.

Took a lot of time to be delivered, and the silicon cover on the right was not properly glued, so it just come off everytime... certainly not what one is expecting from gunnar, and made in china, the cost may be a tiny fraction of the sell anyway, here we got the quality, i'm an old customer but the quality of this last ones is regular...

Last year I was affected by the Antibiotic Cipro. Most of my connective tissue was damaged by this. My eyes were also affected negatively which I was concerned would affect my ability to work again as I was looking at a career change due to the change in physical ability. After being unable to use screens for some time I received the Amber Max glasses as a gift. After using them for some time I can say confidently they improved my ability to use digital screens more so than the BenQ monitor I had already tried. I am more confident in my ability to re-enter the workforce now. However, while the glasses have been truly game changing, the customer service is abysmal. I have called and left messages more times than I can count on nearly every option available through the main number and received no call back. I just had some specific questions on the lenses available and standard care which I would prefer not to attempt through canned email back and forth but a conversation seems impossible. Oh well I guess. Glasses are good. Customer Service does not seem to exist.

Pros: The Fedex delivery to Sweden war super fast. Packaging was nice The prescription seems to have worked The design is spot on. Cons: The frames are really plasticky and doesn't feel any more premium than the reading glasses I bought at the gas station. The progressive lenses are not nearly as good as the ones I have in my other glasses. A lot more distortion and a less smooth transition. Granted, those glasses cost more.

Gunnar Order #240825 $200+ Enigma Prescription Glasses Purchased in 10/19, ~18 months later, stress marks in the frame, which were initially just unsightly, finally broke and rendered the frames useless. I've never had a $3 pair of reading glasses break in this manner, let alone a $200 pair. I keep this in a temperature controlled area, they never leave my apartment, and the worst stress they've been exposed to is being on my face when I've fallen asleep in them. The lenses were great but it's hard to use them without frames. UPDATE: Gunnar Customer Service reached out and replaced the frames for free, shipping 2-day expedited. I appreciate them standing behind their product.

Great customer service. Product is disappointing. Not sure if I misunderstood the point of the Amber-React tint, but they certainly don’t work as sunglasses. The image showing each tint is extremely misleading. Nevertheless, for use in front of a screen, they are great.

Made in China... Tried to find out this info on the website before I sent my order, but figured I would take the chance. Not trying to be racist or whatever society calls it now, but I am trying to be an American patriot, since I'm 3rd generation American born and proud of my country. Besides that, they're good glasses. Lightweight, comfortable, and I did notice my eyes felt a bit better after just a couple days of use. I would just suggest being more forthcoming about where your product is manufactured since you advertise being started in America by a husband and wife.. You make it seem like this is an american product but it is, in fact, not.

The lenses are wonderful. Functionally the glasses were just what I was looking for. But for $100 I had expected the frames to feel sturdy and of higher quality. These frames feel like they came from the dollar store. But again, I am overall satisfied with my purchase.