Gundamit.comReviews of gundamit.com

I have been shopping from Gundamit/ShowZ.Store for YEARS and I've had nothing but pleasant experiences. The prices are very reasonable and the staff are always helpful and professional with my requests. The after-sales service is also top-tier as the people will do anything in their power to help resolve any issues. Honestly, I can't recommend them enough and I will certainly continue to be their customer for the foreseeable future.

Pre-ordered a model kit from Gundamit. The process was simple. It was shipped quickly but got held at customs. The support has been very responsive and worked with the transporter to unblock the situation. Unfortunately, with the Christmas period and some changes in the customs process, the package has been reshipped to China. They reshipped it and it arrived in France 2 weeks later without problem. I really appreciated the support sharing updates and being responsive. The package was really well protected. With corner protection. And the item was in good condition. Maybe I didn't have the best experience, but they put a lot of effort into managing it and sending me my item.

I wanted to share my positive feedback regarding my first orders received from GunDamit this year. After several months of pre-ordering, everything arrived: the condition of the items, the packaging, the perfectly protected parcels, the speed of delivery, and even the absence of additional customs fees—all of which were excellent. The website is very well designed and easy to navigate despite the large number of items offered. I'm happy to leave a completely positive review here. Many pre-orders from other enthusiasts are already pending! ^^

I've been a customer for 1 year, and I can definitely say I'm impressed by their professionalism. I've bought a lot from them and never had any issues on their side; the only problem I had was when my country's customs lost my parcel. I talked to the staff, and they refunded me without a problem. They are serious and kind, I couldn't ask for more. I definitely recommend them.

Very Helpful, kind and honest. Helpful all the way through!

I have been using Gundamit/Showz for over five years (maybe longer) and their services are exceptional! If there are any issues you can rest assure that their team will make it right!

Gundamit is a company I have now ordered three times from (Robox Bailu Air Custom, In Era+ Aurora, Infinite Dimension Nemesis) with the only complication across the three orders being with the most recent; the package getting lost after landing in Australia (by no fault of their own); despite this, support was incredible and understanding, offering a full refund or replacement after investigation, to which I opted to pay for an upgrade to air shipping instead of the previous sea, as it was a gift for a friend. All arrived undamaged, well packaged and quickly. TLDR: Quick, consistent and to the point, prices are usually competitive and the support team is brilliant (particular shout out to Kelsi for handling the complication phenomenally and answering my endless questions!).

gundamit siempre ha sido una tienda confiable .....tienes algun problema con tu producto ellos escribeles ......ellos te escuchan u hacen todo por ayudarte tengo mas de 7 años con ellos y los felicitare siempre