Guardian Service Reviews | Read Customer Reviews of guardianservice.com

Guardian Service Reviews | Read Customer Reviews of guardianservice.com

Guardian Service reviews

Showing 106 reviews with 5 stars · Clear filters

Valerie W.
Jan 10, 2025
Professionalism
Professionalism, knowledgeable, explanation of the warranty, positive communication, and friendliness.
Response from Guardian ServiceJan 13, 2025
Hi Valerie, We are so glad you found our customer service to be both useful and friendly while you were signing up for Guardian Service. We take a lot of pride in our relationships with our customers, and if you ever need anything moving forward don't hesitate to reach out! Best, Peter Kerr, VP Customer Success, Guardian Service
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JOHN F.
Jan 10, 2025
great service and oversight
great service and oversight
Response from Guardian ServiceJan 10, 2025
Hey John, Thanks for your review of Guardian Service! We pride ourselves in putting our customers first, and we are grateful that you have chosen to protect your utility lines with us. Please let us know if there is anything we can do for you moving forward. Best, Zach Clayton Co-Founder, Guardian Service
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BARBARA N.
Jan 7, 2025
Superb & Superior Customer Service
I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every question while being patient and kind. He followed-up when checking into an answer for one of my questions I had for him. I appreciated Steve's time and the manner in which he displayed Superior Customer Service. I feel confident in knowing I made the right decision for any potential, and unexpected occurrences that may possibly arise...THANK YOU!
Response from Guardian ServiceJan 8, 2025
Hi Barbara! Thank you very much for your review. We're so glad that Steve was able to deliver a high quality experience to you when selecting your plan. Our goal is to provide the best coverage with the best service, so that is great news. We're thankful you chose Guardian to protect your home. Please don't hesitate to reach out if you need anything - we're only a phone call away. Best, Peter Kerr VP Customer Success | Guardian Service
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Maryjo
Jan 4, 2025
Good explanation of why you need this!
Good explanation of why you need this!
Response from Guardian ServiceJan 6, 2025
Hi Mary! Thank you for your review and we are glad that you are finding your warranty plan to be useful. We strive to give our customers peace of mind through our utility line warranties, and we are glad to hear that you see their value as well. Please let us know if we can ever help out moving forward! Best regards, Peter Kerr VP Customer Success | Guardian Service
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Jacqueline A.
Dec 27, 2024
Great coverage and experience!
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the risks to my home and the coverages they offer. Signup was quick and easy, and they have plenty of contractors in Boston where I live. Highly recommend!
Response from Guardian ServiceJan 2, 2025
Hi Jacqueline! Thanks very much for your review - we're glad you were able to locate Guardian for your coverage needs. Always happy to hear that our sales team is helping educate our customers as well. Please don't hesitate to reach out should you need anything. We look forward to being of service. Best regards, Peter Kerr VP Customer Success | Guardian Service
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Jack
Dec 23, 2024
Very customer oriented company
Very customer oriented company. Signed up and got a nice note from the CEO. Hope I don’t have an issue with my water/sewer line but at least I am covered. The amounts coverage is much better that what my local gas company offered.
Response from Guardian ServiceDec 23, 2024
Hi Jack, We are so glad you chose Guardian Service to protect your water and sewer lines. It's our goal as a company to provide our costumers with peace of mind, and we hope that your warranty has done just that for you. Please let us know if we can ever do anything for you moving forward! Best regards, Peter Kerr VP Customer Success | Guardian Service
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Christopher C.
Dec 22, 2024
Very responsive and customer service…
Very responsive and customer service was flawless. I hoped that I would not need to use them but when I did, I was sure happy I chose Guardian Service.
Response from Guardian ServiceDec 23, 2024
Hi Christopher! We are so glad that you've had a great experience with us so far. It was our pleasure to assist you, and we look forward to helping out in the future if you ever need it. Please let us know if there is ever anything we can do to help. Best regards, Peter Kerr VP Customer Success | Guardian Service
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Ellen Z.
Dec 14, 2024
Happy so far.
They appear to be the real deal. I'll let you know if I have any coverage issues in the future.
Response from Guardian ServiceDec 16, 2024
Hi Ellen, I'm glad you've been pleased with your Guardian Service warranty thus far. If you ever need help in the future, please don't hesitate in letting us know how we can assist. We appreciate you at Guardian Service, and we thank you again for trusting us to protect your water and sewer lines. Best regards, Zach Clayton Co-Founder, Guardian Service
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