GtplayerReviews of gtplayer.com

Very good customer service. The chair is very good quality. Highly recommend it to any gamer or office chair. Very comfortable. I would definitely buy again. Thank you very much GT Player; you guys are awsome.

This review is two-fold. First is regarding my most recent purchase. I bought my wife a new chair to complete her office computer/desk upgrade. The chair arrived quickly and with no issues. Assembly took a bit but not too difficult since I am used to building things for her haha. The chair itself is very comfortable with the right amount of support in the seat cushion. I tested it out during an 8hr gaming session and my rear end never got tired or sore. The armrests are solidly designed and don't feel like they are going to fall apart. I leaned it all the way back to test the tip over and it never tipped or fell over. The lumbar "pillow" was actually firm and not squishy like I have experienced with other chairs. All-in all we are very happy with it. Second, I have a chair from them I bought about 3 years ago and it is still holding strong. The only thing I don't like is that the armrests are free floating but that was my choice in chairs when I bought it so nothing against GT Player. I haven't had any issues with it and as I said, I have had it for over 3 years now. To summarize, I can't say for certain why there is a bunch of hate in other reviews because I have had zero issues with my chairs (one that is over 3 years old and another that I got for my wife recently). I have had no issues and will absolutely be buying another one once my older chair is ready to be replaced!

Very comfortable, love it already!

I can't recommend GTPlayer at all. I should have realized based on how cheap the chair was it was not good quality. One of my arm rest starting fraying after just a year. Emailing the company, they told me it was out of warranty. Their website said it came with a 2 year warranty but only if you wrote a review. They told me if I wrote one now, they would honor the warranty. I gave them 3 stars because of the poor-quality armrest. Then they emailed me back saying I needed to change the rating to 5 stars to get the extended warranty. When I threatened to drop the rating to 1 star because they were trying to bribe me, they quickly changed their tone. Now to make matters worse, the replacement armrest they sent me isn't even the same one that my chair had originally. (different size holes, different material) so either they changed the material/manufacture process, or they are completely incompetent in sending the wrong armrest.

Purchased a chair from GTPLAYER via their Amazon store on February 28th 2026. Within the first 30 days of owning this chair (used for about 3 weeks) the seams on the seat pad had begun to split apart - the chair is made from a linen type of fabric that has a loose weave, it IS NOT an upholstery fabric and there has been no reinforcements added to the selvage edge and the seams have been cut short so the weave is literally pulling apart from the seams. GTPLAYER offered to send me a replacement seat pad, so I accepted and waited for two weeks - Nothing. I contacted them again, they said the first replacement seat pad was dirty/damaged so they did not send it to me, but hadn't yet sent out another replacement, assured me it would be sent as priority. Another week passes with no contact so I request a return for either a replacement or refund. GTPLAYER state they will give me a £6 partial refund and I keep the chair OR I accept a replacement without a return and forfeit their "warranty" which I accept, being as a warranty is basically aftercare and doesn't supersede the UK consumer rights act 2015. The new chair arrived at the end of April, approximately 2 months after the first chair. I build and use the chair, within a week the new chair is splitting along the exact same seams as the first chair. I re-contact GTPLAYER to let them know that this chair is also defective, their response in part was; "As we agreed previously, we already made a special exception to send you a full new chair replacement as a one-time goodwill solution, with no further after-sales service to be provided." (Literally a replacement for a faulty item is basic UK consumer law, not a "special exception") I got Amazon involved who confirmed that under UK law I would still be eligible for a return & refund and Amazon contacted them to tell them to send me return labels. Their response was that all of their products undergo complete factory quality inspection before shipment (the issue isn't the complete item it's that the fabric isn't appropriate for a seat) and that after a period of sitting it's normal for the fabric to relax and the seams to become loose (the seams are not loose they have completely failed, GTPLAYER have MULTIPLE photos of this!) They are still refusing the return/refund, but have now offered me £12 compensation! I'm looking into upholstery fabrics that look similar to the fabric used on the chair and in fabric alone to fix this issue it will be £24 that is before any work is done. So I now have two chairs, one, I've had since 28th February, one since the end of April, both of them now in May have failed at the seams on the seat and GTPLAYER seem to think this is "normal". I will say, the chairs themselves are super comfortable but they look awful not that the seams on the seats are tearing apart, and GTPLAYER just don't care.

I recently brought a chair off Amazon in February. And in March I started having issues. I reached out to Amazon about the issue and was told to contact GT player since the chair was still under one year warranty. I contacted GT player sent them videos and pictures of the chair rocking from side to side. After GT player reviewed the videos and pictures they agreed that something was wrong with the chair.I was then told to put a smaller family member in the chair and see if the issue continues. Which at this point I got irritated because the chair is rated for my weight. After I explain that, I was offered a $15 gift card from Amazon and to keep the chair which I declined.

I was nervous about purchasing a gaming chair from this company after reading the reviews but I’m so glad I did! It arrived quickly (3 working days) the chair is awesome and my son loves it. Great quality and looks the business. Would use this company again!

Chaise gaming reçue avant les délais prévus, assemblage facile, pièces de rechange fournies et qualité très appréciée du tissu ! 🎮 Seul bémol, le repose-pied a l'air fragile mais il tient quand même (il a l'air fragile et assez petit ; mesurant 1m82, il me sert plus de repose-mollet que de repose-pied, mais ça reste confort donc good enough au final).