NS
Hate to be that one....
I hate to be the one person to write a review like this but I can only be honest on my personal experience with the site. Nancy is a very polite person and communication with her was never a problem, but my complaint is I had been on Diamond Membership for a few months, prior I was on Premium and brought many mods, and probably had only a very few of my requests done, I asked for a small adjustment to be made on one of the mods I requested which was weeks ago and to this day, sadly still the adjustment has not been completed. At times I had to keep checking in on my requests weeks apart, I was told that the team is researching my requests each time, from my point of view a couple of my requests appeared on the site just after my subscription would run out, could be a coincidence I don't know.....after saying I wanted to join the lifetime option a few days ago two of my requests get uploaded that day....again it could be a coincidence. Do I think the team are a bad bunch? No.....but I do feel like there needs to be more transparency with the customer, if this changes and more requests get completed then I'd be happy to change my review and consider signing up to the memberships again. That being said, I wish the entire team all the very best.
Response from GTA5MODAZ.COMOct 4, 2021
We thank you for your review and sincerely apologize to you for the bad experience at our website and service. As you know it is not easy to research and create a custom mod, and as we announced when you finished submitting the request, we have noted that not 100% of all requests your request will be fulfilled, it depends on whether we can find the source model or not. And no matter which member you are, we strive to serve you the best we can. It's true !. Finally we apologize once again for your bad experience, we will try to improve in the future, wish have a nice and lovely day !